Colleague Engagement Specialist

3 days ago

Toronto, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.

In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.

At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers.

The Colleague Engagement team, within the broader TDI Strategy, Customer and Colleague Experience team, is accountable for designing, implementing and overseeing the legendary colleague engagement strategy for TD Insurance. Reporting to the Manager, R&R and Events, the Colleague Engagement Specialist will be an advocate for colleague engagement at TD Insurance and will have responsibility for strategic planning and flawless execution in colleague experience initiatives.

**Job Requirements**

**Main Responsibilities**:

- Work to enhance overall colleague experience and engagement through management of colleague experience programs, initiatives and events for TD Insurance (TDI) departments ensuring alignment with business objectives
- Develop, implement, and maintain engagement and communication strategies to create a culture of care through appreciation, recognition and engagement
- Raise awareness of colleague engagement through campaigns, communications, presentations and reward and recognition initiatives
- Leverage "Best in Class" colleague engagement best practices being used in similar programs at TD Bank and externally
- Provide recommendations to enhance our programs such as, but not limited to, EAW, This Month in Fun, Festive Fun, All Stars Wild Card and Mission Heroes
- Maintain thorough working knowledge of the TDI All Stars program and ensure best practices are followed when developing the All Stars sustainment plan
- Owner of the TDI All Stars Connections community responsible for content creation and engagement
- Provide support to Manager and respective business partners by executing project plans to enable colleague engagement strategies
- Promote colleague precognition through eCards and proactively ensure inventory of cards are available to support TDI initiatives and business focus
- TDI representative for VIA

**Qualifications**:

- Demonstrated passion for colleague and customer experience excellence
- Excellent written and verbal communication skills with strong attention to detail.
- Resourceful with the ability to work independently but also collaboratively with a variety of individuals at different levels and from different business areas/functions, ability to influence and negotiate to deliver results
- Build and maintain strong relationships with key internal and external business partners to deliver on project tasks
- Strong balance of creative, technical, project management and relationship management skills
- Strong organizational skills with the ability to manage and deliver on competing initiatives under tight timelines while staying resilient and positive under pressure
- Must be a highly motivated self-starter
- Creative, outside-the-box thinker
- Comfortable with ambiguity and able to balance changing requirements and priorities
- Ability to create forward thinking strategies and roadmaps for colleague engagement
- Good judgment, understanding when to escalate and what to resolve on your own, bringing forward recommendations for possible resolution
- Proficiency in Microsoft Office Programs (Excel, Word, Outlook & Power Point), and Connections
- Desktop publishing would be an asset
- Understanding of the Insurance business would be an asset
- Bilingualism (English/French) would be an asset

**Education and Accreditation**:

- An undergraduate degree in a related field

**Additional Information**
- At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the

  • Colleague Engagement Communications Manager

    5 days ago

    Toronto, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - The - **Transformation, Enablement, and Customer Experience (TECE), Central Services** team offers support to select TECE businesses related to communications, premises, real-estate, vendor management, access management, and more. -...

  • Manager, Colleague Experience

    6 months ago

    Toronto, Canada TD Bank Full time

    **Manager, Colleague Experience**: - 425726BR **Job Category - Primary** - Administrative / Clerical / Support **Work Location** - TD Centre - North - 77 King Street West **Employment Type** - Regular **City** - Toronto **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department...

  • Specialist, Engagement

    4 months ago

    Toronto, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Manager, Colleague Capabilities

    2 months ago

    Toronto, Canada TD Bank Full time

    **Work Location**: Toronto, Ontario, Canada **Hours**: 37.5 **Line of Business**: TD General **Pay Details**: $91,200 - $136,800 CAD **Department Overview**: Reporting to the Senior Manager (SM), Colleague Capabilities; this individual will contribute to the strategic development, delivery plan and execution of learning and development programs for...

  • Avp Wealth Colleague Experience

    4 months ago

    Toronto, Canada TD Bank Full time

    **Work Location**: Canada **Hours**: 37.5 **Line of Business**: TD Wealth **Pay Details**: **Department Overview**: - **Builds and champions the vision and path to Legendary Colleague experiences across TD Wealth.** - **Develops and oversees a comprehensive colleague experience strategy for delivering the colleague promise throughout TD Wealth.**: -...

  • Consultant, Colleague Relations

    7 months ago

    Toronto, Canada Grant Thornton Full time

    **Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a...

  • Indigenous Engagement and Community Development Specialist

    1 month ago

    Toronto, Ontario, Canada Indigenous Centre for Cumulative Effects Full time

    About the RoleWe are seeking an experienced Indigenous Engagement and Community Development Specialist to join our team at the Indigenous Centre for Cumulative Effects. This is a full-time position, and we offer a competitive salary of $85,000 - $110,000 per year, depending on experience.As an Indigenous Engagement and Community Development Specialist, you...

  • Avp, Culture

    7 months ago

    Toronto, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Experience & Engagement Specialist

    4 days ago

    Toronto, Canada Unity Health Toronto Full time

    **Position Profile**: The Care Experience department supports the organization’s commitment to providing the best care experiences for our patients and families and promoting care and service that reflects the organization’s Mission and Values. This is accomplished through consistent support to programs and departments in understanding the care...

  • Engagement Specialist

    6 months ago

    Toronto, Canada WSP Full time

    Our team in Ontario currently has an opportunity for an **Engagement Specialist **with experience consulting with the public, private businesses, government agencies and Indigenous Nations to develop projects with appropriate consideration given to their opinions and viewpoints. You will utilize your expertise in coordination and communication to facilitate...

  • Client Engagement Specialist

    1 month ago

    Toronto, Canada Toronto Tug and Transport Full time

    **About Us**: Toronto Tug and Transport is a leader in innovative transportation solutions, specializing in marine towing and freight logistics. We pride ourselves on providing exceptional service to our clients while ensuring seamless coordination and reliable delivery. We are seeking a passionate and customer-focused **Client Engagement Specialist** to...

  • Employee Engagement Specialist

    2 months ago

    Toronto, Canada The O’Neill Centre Full time

    **_“How do you live in the moment?”_** The **Employee Engagement Specialist** reports to the Executive Director and in collaboration with the Director of Care, Department Heads and the Director of Talent Management the Employee Engagement Specialist conducts a wide range of support functions to implement talent management strategies and plans for...

  • Talent & Engagement Specialist

    7 months ago

    Toronto, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...

  • Journey Engagement Specialist

    7 months ago

    Toronto, Canada Questrade Financial Group Full time

    Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about...

  • Dei Engagement Specialist

    5 days ago

    Toronto, Canada Moneris Solutions Full time

    Who we are Moneris was created as a joint investment between RBC and BMO Bank of Montreal (including Harris Bank) in December 2000. By maintaining the tradition of security and strength of our parent banks, today we are Canada's #1 processor, and one of North America's largest. We are looking for impact-driven people to join us in re-imagining commerce. We...

  • Customer Engagement Specialist

    6 months ago

    Toronto, Canada Novartis Full time

    391905BR **Customer Engagement Specialist**: Canada **About the role** Customer Engagement Specialist Locations: Toronto - South West Ontario #LI-Hybrid About the role: 90 000 Canadians are living with multiple sclerosis (MS), 1 in every 400 people. 4377 people are diagnosed with MS each year - almost 12 per day. This is a unique opportunity to be part...

  • Specialist, Corporate Colleague Development Program

    3 days ago

    Toronto, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - Our vision in Corporate Transformation & Operations (CTO) is to strengthen the Bank at its core. The CTO was recently established to ensure our corporate functions continue to remain effective in an increasingly complex operating...

  • Engagement Specialist, Integration

    7 months ago

    Toronto, Canada OntarioMD Full time

    **Engagement Specialist, Integration** **Job Band 4** **Location: Toronto** The Engagement Specialist is the Technology Integration team’s primary point of contact with EMR vendors and other internal and external clients pursuant to integration initiatives. This role maintains and supports long-term, productive relationships with external partners who...

  • Information Security Specialist

    3 weeks ago

    Toronto, Canada TD Bank Full time

    **Work Location**: Toronto, Ontario, Canada **Hours**: 37.5 **Line of Business**: Technology Solutions **Pay Details**: $91,200 - $136,800 CAD Role Overview : This role combines responsibilities for building a cyber-aware culture within the organization and coordinating cybersecurity upskilling initiatives, including awareness campaigns, boot camps and...

  • Community Engagement Specialist

    3 weeks ago

    Toronto, Ontario, Canada Disability Solutions Full time

    About Disability SolutionsAt Disability Solutions, we strive to create a better world for everyone. As a leading innovator in performance apparel, we believe in empowering individuals to live their best lives. Our team is dedicated to providing exceptional customer experiences and fostering strong relationships within our communities.Job SummaryWe are...