Employee Engagement Specialist

1 month ago


Toronto, Canada The O’Neill Centre Full time

**_“How do you live in the moment?”_**

The **Employee Engagement Specialist** reports to the Executive Director and in collaboration with the Director of Care, Department Heads and the Director of Talent Management the Employee Engagement Specialist conducts a wide range of support functions to implement talent management strategies and plans for workforce needs. This role considers immediate and long-term staffing requirements. In alignment with the organization’s talent management strategies and vision, the Specialist lead the TM function in the Home in areas such as recruitment & onboarding, retention, culture & employee engagement, wellness & absenteeism, performance management, talent development and workforce planning. The Specialist will provide monthly metrics and analyze trends, gaps and best talent management practices in the Home.

**Responsibilities**:

- Supports all human resources initiatives at the Home level including but not limited to: recruitment & onboarding, retention, culture & employee engagement, wellness & absenteeism, performance management, talent development and workforce planning.
- Measures and tracks outcomes of all talent management initiatives at the Home level.
- Supports the Director, Talent Management and other key stakeholders to explore and implement future enhancements to talent management initiatives and programs
- Demonstrates attitudes and beliefs consistent with being person-centered
- Acts as the Home’s internal expert in HRIS in order to be a resource for the optimum use and benefits of the software system
- In partnership with operations, ensures optimal employee utilization during shifts
- May need to work day/evening/night shifts to fully support employee engagement
- Supports and implements recruiting processes, tools, resources and training
- Supports managers in coaching, mentoring and developing employees through the talent development and succession planning processes
- Manages the employee engagement survey process in the Home, assesses trends, gaps and outcomes and partners with operations to create action plans.
- Supports operations in the management of the wellness and absenteeism program, addresses concerns with management and employees as necessary and aligns with the collective agreement in the Home
- Aligns home priorities with overall organization’s talent management strategy
- Other duties as assigned and or indicated in Job Task Inventory

**Qualifications**:
The qualifications needed to join our family are as follows:

- Certification in HR (Minimum of a Degree/Diploma or equivalent in Human Resources, Business, Development)
- CHRP designation (Certified Human Resources Professional) an asset
- Minimum of 2 - 3 years of human resources generalist experience
- Minimum of two (2) years of experience working in Long Term Care and /or in the healthcare industry an asset
- Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously (with residents, management, employees, volunteers and external providers)
- Strong consultative skills
- Labour relations experience an asset
- Strong analytical and organizational skills
- Works well under pressure and in stressful situations
- Ability to work independently and within a team
- Must have the ability to be flexible to work days, evenings, nights and weekends to meet with employees as necessary
- Good understanding of HR platforms, software and G-Suite/Microsoft Office
- To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
- To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
- Two supervisory references required

**What do we offer you?**
- Competitive wages
- Employee benefits
- Employee perks
- Employee and Family Assistance Program
- Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.
- We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager._

**Education**: Preferred
- Bachelors or better

**Licenses & Certifications**: Preferred
- Certified HR Professional
- HR Diploma/Certificate

**Skills**: Preferred
- Analytical Skills
- Person-centered approach
- Coaching
- Ability to Work Collaboratively
- Written Communication
- Verbal Communication
- Consultative Skills
- Cultural Sensitivity & Awareness
- Knowledge of Google Suite
- 2 years of Healthcare Experience
- 2-3 years of HR


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