Customer Care Representative

2 weeks ago


Richmond Hill, Canada Biolitec Biomedical Technology Canada Ltd. Full time

Our recently opened Canadian Sales Office location in Richmond Hill, ON is currently looking to add a Customer Care Specialist to add to our sales team.

If you are a self starter, motivated individual who seek growth, this maybe a role for you.

You will Report to Markus.

**Responsibilities**:

- Support Sales Managers with administrative duties, updating records, preparing quotations, obtaining inter-company pricing.
- Provide responsive support to new and existing customers, answering inquiries, ensuring customer satisfaction.
- Communicate Order confirmations, and all changes to customers.
- Collaborate any order changes with the team internally.
- Coordinate logistics (externally and internally), tracking shipments and deliveries
- Assist with order processing.
- Support sales and marketing activities
- Assist with market research, and prospecting.
- Assist with trade shows coordination.

Qualification:

- 3+ years of experience in similar role
- College an asset
- Technical studies an asset
- Proficient communication skills, both written and verbal.
- Ability to identify and problem solve.
- Must be able to work onsite (Richmond Hill)

Salary $50 -60K per year

On-site parking

Schedule:
Monday to Friday

Work Location: In person,

Join us in making a difference through exceptional customer support

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person



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