Current jobs related to Customer Service Representative - Richmond Hill - E.B. Box Company

  • Customer Service Representative

    4 weeks ago

    Richmond Hill, Canada Universal Soul Service Corp. Full time

    **Overview**: **Responsibilities**: - Order entry and processing customer payments by phone - Process customer refunds following the approval process - Liaise with the shipping department to follow up on customer orders - Managing customer interactions/documentations in the CRM database - Connect with the Payment plans team to help resolve customer queries...

  • Customer Service Representative

    4 weeks ago

    Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...

  • Customer Service Representative

    3 weeks ago

    Richmond Hill, Canada E.B. Box Company Full time

    Customer Service Representative The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with the primary objective to drive performance improvements, brand...

  • Customer Service Representative

    4 weeks ago

    Richmond Hill, Canada E.B. Box Company Full time

    Customer Service Representative The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with the primary objective to drive performance improvements, brand...

  • Customer Service Representative

    3 weeks ago

    Richmond Hill, Canada Ashley Homestore Canada - The Dufresne Group Full time

    Customer Service Representative Full Time Career Opportunity! Ashley Canada a division of TDG (The Dufresne Group) is currently seeking a Full Time **Customer Service Representative** for our **Richmond Hill **store located at **45 Red Maple Road **accessible via bus route from Finch Station - North York. As a Customer Service Representative, you will...

  • Customer Service Representative

    3 weeks ago

    Richmond Hill, Canada Ashley Homestore Canada - The Dufresne Group Full time

    Customer Service Representative Full Time Career Opportunity! Ashley Canada a division of TDG (The Dufresne Group) is currently seeking a Full Time Customer Service Representative for our Richmond Hill store located at 45 Red Maple Road accessible via bus route from Finch Station - North York. As a Customer Service Representative, you will support our...

  • Customer Service Representative

    4 weeks ago

    Richmond Hill, Canada Ebrahim Golchin - Desjardins Insurance Agent Intern Full time

    **Customer Service Representative - Desjardins Insurance Agent Team Member**: Location: Richmond Hill Type: Full Time **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business...

  • Residential Customer Service Representative

    4 weeks ago

    Richmond, Canada Ashton Service Group Full time

    **About Us** Ashton Mechanical Group is growing! We are currently hiring for **Customer Service Representatives** to join our growing **Residential Team**! As a Customer Service Representative, you will deliver the most efficient, highest quality customer experiences in our front line/dispatch team. You will promote customer satisfaction by converting...

  • Customer Service Representative

    3 weeks ago

    Richmond Hill, Canada Opulence Global Full time

    **About Opulence Global** Opulence Global is home to Canada's designer fashion house and other major product sectors, including skincare, personal care, and health & wellness, dedicated to designing and manufacturing products that impact one’s life. In the past 18 years, we have offered the average person an international e-commerce platform to begin...

  • Customer Service Representative

    4 weeks ago

    Richmond Hill, Canada Service Ontario - Richmond Hill Full time

    This position requires nearly full-time availability. Please indicate your keyboarding speed and whether you live in Richmond Hill. Availability must include Mondays, Tuesdays, Wednesdays and Fridays 9am - 5pm, Thursdays 9am - 7pm, and Saturdays 9am - 1pm. Every Saturday availability is a must, as it’s the busiest day of the week. **Job Type**:...

  • Customer Service Representative

    6 days ago

    Richmond Hill, Canada Handyman Connection of York, ON Full time

    Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of York, ON is a locally owned and operated, well established Home Improvement Company...

  • Customer Service Representative

    6 days ago

    Richmond Hill, Ontario, Canada Movati Athletic (Group) Inc Full time

    Role OverviewMovati Athletic (Group) Inc. is seeking a skilled Customer Service Representative to promote outstanding customer service practices and continuously improve the member experience. As a key team member, you will be responsible for:Proactively managing and resolving all member concerns in a timely and professional mannerProviding exceptional...

  • Customer Service Representative

    4 weeks ago

    Richmond Hill, Canada Amico Patient Care Full time

    **Client Service Representative**: Are you looking for a challenging job opportunity, in a very stable industry, working with a great team of people? Amico Corporation is a rapidly growing manufacturer of Medical Equipment with 8 manufacturing facilities employing over 850 people across North America. Join our growing team! Amico Patient Care is currently...

  • Customer Service Representative

    2 weeks ago

    Richmond Hill, Canada Industrial and Commercial Bank of China (Canada) Full time

    Position Responsibilities: - Provide quality customer service to new and existing clients - Complete customer transactions in a courteous, accurate and timely manner - Process counter transactions in a manner that meets customer expectations - Identify sales opportunities and make referrals to the sales team for follow-up and closure so as to meet business...

  • Customer Service Representative

    4 weeks ago

    Richmond Hill, Canada BMO Financial Group Full time

    1070 Major Mackenzie Dr E Richmond Hill Ontario,L4S 1P3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    4 weeks ago

    Richmond Hill, Canada BMO Financial Group Full time

    1070 Major Mackenzie Dr E Richmond Hill Ontario,L4S 1P3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    4 weeks ago

    Richmond Hill, Canada Industrial and Commercial Bank of China (Canada) Full time

    Position Responsibilities: - Provide quality customer service to new and existing clients - Complete customer transactions in a courteous, accurate and timely manner - Process counter transactions in a manner that meets customer expectations - Identify sales opportunities and make referrals to the sales team for follow-up and closure so as to meet business...

  • Customer Service Representative

    2 days ago

    Richmond Hill, Ontario, Canada Handyman Connection of York, ON Full time

    Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of York, ON is a locally owned and operated, well established Home Improvement Company...

  • Customer Service Representative

    5 days ago

    Richmond Hill, Canada Handyman Connection of York, ON Full time

    Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of York, ON is a locally owned and operated, well established Home Improvement Company...

  • Customer Service Representative

    4 weeks ago

    Richmond Hill, Canada Opulence Global Full time

    **About Opulence Global** Opulence Global is home to Canada's designer fashion house and other major product sectors, including skincare, personal care, and health & wellness, dedicated to designing and manufacturing products that impact one’s life. In the past 18 years, we have offered the average person an international e-commerce platform to begin...

Customer Service Representative

1 month ago

Richmond Hill, Canada E.B. Box Company Full time

The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison between the client and the production department. As the Customer Service Representative, you are a vital player in scaling the growth of our client and creating memorable, long-lasting impressions for the customer.

Customer Service Representative Job Responsibilities:

- Work with customers daily to provide product and service information, address and resolve concerns, and process order request, enquiries, and escalations.
- Document all customer activities, resolutions, requests, and complaints
- Meet with Senior Leadership to evaluate progress, set goals, and maintain a high level of performance.
- Preparing quotes, coordinate project completion timelines with customers and forecast analysis.
- Technical support and pricing management.
- Take quotes from suppliers and purchase raw material as per the requirements
- Create production dockets in our ERP System as per the customer requirements
- Ensure information updated in the ERP system is accurate and up to date.
- Inventory Tracking and preparing weekly inventory reports using MS Office, Sage and our ERP System.
- Coordinating with different departments to ensure the job gets completed as per the customer requirements.
- Perform other duties as assigned.

Customer Service Representative Qualifications / Skills:

- At least 1-2 years of proven Customer Service, Customer Support, or Sales Experience.
- Microsoft Office knowledge
- Possess a confident attitude and strong communication and presentation skills
- Empathetic demeanor and passion for working and helping people in an individual or team setting
- Able to multi-task, prioritize and manage time efficiently in a fast-paced, entrepreneurial environment

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (required)

Work Location: In person