![E.B. Box Company](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 weeks ago
Customer Service Representative
The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with the primary objective to drive performance improvements, brand recognition, and brand loyalty. As the Customer Service Representative, you are a vital player in scaling the growth of our client and creating memorable, long-lasting impressions for the customer.
**Customer Service Representative Job Responsibilities**:
- Work with customers daily to provide product and service information, address and resolve concerns, and process order request, enquiries, and escalations.
- Document all customer activities, resolutions, requests, and complaints
- Meet with Senior Leadership to evaluate progress, set goals, and maintain a high level of performance.
- Preparing quotes, coordinate project completion timelines with customers and forecast analysis.
- Technical support and pricing management.
- Customer related purchases.
- Using excel, docket, sage and ERP systems for storage and processing of data.
- Inventory tracking and creation and release of product serial numbers.
- Assisting with logistics when required.
**Customer Service Representative Qualifications / Skills**:
- At least 1-2 years of proven Customer Service, Customer Support, or Sales Experience.
- Microsoft Office knowledge
- Possess a confident attitude and strong communication and presentation skills
- Empathetic demeanor and passion for working and helping people in an individual or team setting
- Able to multi-task, prioritize and manage time efficiently in a fast-paced, entrepreneurial environment
**Job Types**: Full-time, Permanent
**Salary**: $42,000.00-$47,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (required)
Work Location: In person
-
Customer Service Representative
3 weeks ago
Richmond, Canada Priority Appliance Service Full time*Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...
-
Customer Service Representative
4 weeks ago
Richmond, Canada Priority Appliance Service Full time*Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...
-
Customer Service Representative
1 day ago
Richmond, Canada Priority Appliance Service Full time*Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...
-
Customer Service Representative
4 weeks ago
Richmond Hill, Canada Abstract Management Group Full time**Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...
-
Customer Service Representative
2 weeks ago
Richmond Hill, Canada Abstract Management Group Full time**Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...
-
Customer Service Representative
2 weeks ago
Richmond Hill, Canada E.B. Box Company Full timeCustomer Service Representative The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with the primary objective to drive performance improvements, brand...
-
Customer Service Representative
3 weeks ago
Richmond Hill, Canada E.B. Box Company Full timeCustomer Service Representative The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with the primary objective to drive performance improvements, brand...
-
Residential Customer Service Representative
4 weeks ago
Richmond, Canada Ashton Service Group Full time**About Us** Ashton Mechanical Group is growing! We are currently hiring for **Customer Service Representatives** to join our growing **Residential Team**! As a Customer Service Representative, you will deliver the most efficient, highest quality customer experiences in our front line/dispatch team. You will promote customer satisfaction by converting...
-
Customer Service Representative
4 weeks ago
Richmond Hill, Canada SRP Companies Full time**Overview** SRP Companies Canada (SRP) is a leading full-service category manager offering a broad selection of convenience, novelty, and point-of-sale products (e.g. sunglasses, electronics, plush, novelty, apparel) to convenience store and hospitality channels. To support future growth, the company is looking to hire a **Customer Service...
-
Customer Service Representative
8 hours ago
Richmond Hill, Canada SRP Companies Full time**Overview** SRP Companies Canada (SRP) is a leading full-service category manager offering a broad selection of convenience, novelty, and point-of-sale products (e.g. sunglasses, electronics, plush, novelty, apparel) to convenience store and hospitality channels. To support future growth, the company is looking to hire a **Customer Service...
-
Residential Customer Service Representative
4 weeks ago
Richmond, Canada Ashton Service Group Full time**Compensation & Perks** - Starting hourly wage range of $21-$23, negotiable based on education and experience - Incentive and bonus plans - 2-weeks paid vacation to start - Extended health and dental benefits - 5% RRSP matching available after 1 year of employment - Lunch subsidy - Paid training to support continuous growth and to encourage promotion and...
-
Residential Customer Service Representative
1 week ago
Richmond, Canada Ashton Service Group Full time**Compensation & Perks** - Starting hourly wage range of $21-$23, negotiable based on education and experience - Incentive and bonus plans - 2-weeks paid vacation to start - Extended health and dental benefits - 5% RRSP matching available after 1 year of employment - Lunch subsidy - Paid training to support continuous growth and to encourage promotion and...
-
Customer Service Representative
6 days ago
Richmond Hill, Canada AutoCanada Inc. Full time**Customer Service Representative** **Greater Toronto Area, Ontario** **On-Site** **Compensation: $55,000 - $60,000 per year** **Schedule: Monday to Friday, 8 am - 5 pm** We are looking for a **Customer Service Representative**. If you are an individual who wants to build a long-term career and leverage your passion for the automotive industry, then...
-
Customer Service Representative
2 weeks ago
Richmond Hill, Canada Opulence Global Full time**About Opulence Global** Opulence Global is home to Canada's designer fashion house and other major product sectors, including skincare, personal care, and health & wellness, dedicated to designing and manufacturing products that impact one’s life. In the past 18 years, we have offered the average person an international e-commerce platform to begin...
-
Customer Service Representative
2 weeks ago
Richmond Hill, Canada Service Ontario - Richmond Hill Full timeThis position requires nearly full-time availability at times. Please indicate your keyboarding speed and whether you live in Richmond Hill. Please be advised that this is not a government position. The Richmond Hill ServiceOntario office is a privately owned small business -- not a government office. Availability must include Mondays, Tuesdays,...
-
Customer Service Representative
2 weeks ago
Richmond Hill, Canada InMode Full time**Position: Customer Support Representative** **North America support - English only - SHIFT- 12-8pm mon-friday - FULL TIME** **Department: Customer Support** **Location: Richmond Hill, TOR, Ontario CAN- IN-OFFICE ROLES** L**ANGUAGE REQUIREMENTS-** **Strong **_**English**_ **Company summary**: - InMode Ltd. is a leading global provider of innovative...
-
Customer Service Representative
3 weeks ago
Richmond Hill, Canada Handyman Connection of York, ON Full timeFast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of York, ON is a locally owned and operated, well established Home Improvement Company...
-
Customer Service Representative
4 weeks ago
Richmond Hill, Canada Handyman Connection of York, ON Full timeFast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of York, ON is a locally owned and operated, well established Home Improvement Company...
-
Customer Service Representative
2 weeks ago
Richmond Hill, Canada Handyman Connection of York, ON Full timeFast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of York, ON is a locally owned and operated, well established Home Improvement Company...
-
Customer Service Representative
4 weeks ago
Richmond Hill, Canada BMO Financial Group Full time11680 Yonge Street Richmond Hill Ontario,L4E 0K4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...