Customer Experience Representative
1 day ago
We are a purpose-driven organization, championing reuse and inspiring a future where second-hand is second nature. Our mission is to redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse.
About UsSavers / Value Village operates as one of the largest for-profit thrift operators in the United States, Canada, and Australia, supplying stores with gently-used, unique items donated by the community to local nonprofit organizations.
Your RoleAs a Customer Experience Representative, you will create an exceptional experience for our customers, donors, and team members. You'll work in a dynamic environment, celebrating uniqueness and promoting sustainability.
Key Responsibilities- Create an engaging customer experience through excellent communication and product knowledge
- Provide exceptional service to donors, ensuring a positive interaction with our brand
- Work collaboratively with team members to maintain a clean and organized store environment
Comprehensive onboarding and training from day one
In-house expertise through our training department, Savers University
Opportunities for career growth and development
A competitive salary and benefits package, including:
- Extended health care plans for full-time team members
- Company-paid life and AD&D insurance
- A Group Registered Retirement Savings Plan (RRSP) with generous company matching provision
- Paid time off for leisure or other hobbies
- A range of mental health services
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