Customer Experience Representative

1 day ago


Richmond Hill, Ontario, Canada Savers Value Village Full time
Empowering Reuse and Sustainability

We are a purpose-driven organization, championing reuse and inspiring a future where second-hand is second nature. Our mission is to redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse.

About Us

Savers / Value Village operates as one of the largest for-profit thrift operators in the United States, Canada, and Australia, supplying stores with gently-used, unique items donated by the community to local nonprofit organizations.

Your Role

As a Customer Experience Representative, you will create an exceptional experience for our customers, donors, and team members. You'll work in a dynamic environment, celebrating uniqueness and promoting sustainability.

Key Responsibilities
  • Create an engaging customer experience through excellent communication and product knowledge
  • Provide exceptional service to donors, ensuring a positive interaction with our brand
  • Work collaboratively with team members to maintain a clean and organized store environment
What We Offer

Comprehensive onboarding and training from day one
In-house expertise through our training department, Savers University
Opportunities for career growth and development
A competitive salary and benefits package, including:

  • Extended health care plans for full-time team members
  • Company-paid life and AD&D insurance
  • A Group Registered Retirement Savings Plan (RRSP) with generous company matching provision
  • Paid time off for leisure or other hobbies
  • A range of mental health services


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