Administrative Coordinator

4 weeks ago


Toronto, Canada SolarUp Inc. Full time

**About Us**:
**Job Overview**:
As an Administrative Coordinator at SolarUp, you will play a vital role in managing administrative tasks, coordinating crew dispatch, providing exceptional customer support, and assisting with bookkeeping duties. This remote position requires strong organizational skills, attention to detail, and the ability to work independently.

**Key Responsibilities**:
**Customer Support**:

- Act as the primary point of contact for customer inquiries and support.
- Provide excellent customer service, addressing concerns and resolving issues.
- Maintain customer records and communication history.
- Assist in maintaining a high level of client satisfaction.

**Administrative Support**:

- Assist with general administrative tasks and documentation.
- Maintain organized digital and physical records.
- Coordinate meetings and appointments as needed.
- Perform data entry and other clerical duties.

**Project Coordination**
- Act as a point of contact for clients and manage client expectations.
- Monitor project progress, identify and mitigate risks, and resolve issues.
- Track project performance and report regularly to stakeholders.
- Manage project resources, including budget, time, and personnel.
- Foster effective communication among team members and stakeholders.
- Conduct project evaluations and ensure continuous improvement.
- Ensure project deliverables meet quality standards.
- Maintain project documentation and records.
- Identify and implement process improvements.

**Crew Dispatch**:

- Coordinate deliveries and installation schedules with clients.
- Coordinate and schedule crews for solar installation projects.
- Ensure timely crew arrivals and departures.
- Communicate project details and schedules to crews.
- Address scheduling conflicts and adjustments.

**Bookkeeping (QuickBooks online)**:

- Manage financial records, invoices, and expenses.
- Process accounts payable and accounts receivable.

**Qualifications**:

- Bachelor's degree in Business Administration, Finance, or related field preferred.
- Proven experience as an Administrative Assistant or Office Manager in the construction industry.
- Strong understanding of bookkeeping principles and practices.
- Proficiency in accounting software (e.g., QuickBooks) and Microsoft Office Suite.
- Exceptional organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Detail-oriented with a high degree of accuracy.
- Ability to work independently and take initiative.
- Knowledge of safety and compliance regulations in construction is a plus.

**Qualifications**:

- Exceptional customer support and communication skills.
- Highly organized with a strong attention to detail.
- Ability to work independently and meet deadlines.
- Experience in dispatching crews or managing schedules, preferably in the construction industry.
- Proven experience in bookkeeping using QuickBooks or similar accounting software.
- Proficiency in Microsoft Office Suite and other relevant software.
- Experience in a construction-based business is a plus.
- Reliable internet access and a quiet remote work environment.

**Benefits**:

- Competitive hourly rate based on experience.
- Flexible remote work schedule.
- Opportunity to work with a growing and innovative solar installation business.
- Supportive and collaborative team culture.

**How to Apply**:
**Job Type**: Part-time
Part-time hours: 20-30 per week

**Salary**: $20.00 per hour

Schedule:

- Monday to Friday

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)
- Project Coordinator: 1 year (required)

Work Location: In person



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