Administrative Assistant/receptionist

3 months ago


Ottawa, Canada Refined Restoration Group Full time

With 7 locations - Durham, Ottawa, Peel, Peterborough, Simcoe County, Toronto, and York - Refined Restoration Group Ltd. provides quality restoration and renovation services to residential and commercial property owners throughout the GTA and surrounding areas of Ontario.

Our service team takes pride in providing property owners, management offices, and insurance company contacts with all the necessary staff members and industry recognized equipment required to complete any task, large or small, in a safe, professional, and economic manner.

Our newest location in location in Ottawa is looking for team members to grow with us.

**Responsibilities**:
Reception

Answer all incoming phone calls within two (2) rings, using a professional and courteous manner.

Monitor calls on hold as required, take messages and forward to appropriate parties.

Reply to general information requests with accurate information.

Greet all visitors to the organization in a professional and friendly manner.

Office Administration

Receive mail and deliveries, open, date stamp, identify with job numbers, sort and disburse to appropriate person. Prepare outgoing mail and arrange for sending deliveries.

Prepare and request flooring and siding validations and record in file management system(s).

Order, receive and store the office supplies ensuring that basic supplies are always available.

General data entry duties and support for paperwork for governing bodies.

Intake new claims received, create new job in software programs, new claim information, file creation and update computer software programs with status.

Ensure receipts/invoices are marked with job information and forward copies to management.

Data entry into QuickBooks accounting software as directed by Accounting Manager.

Provide secretarial and administrative support to management and other staff.

General office duties including filing as required.

Nightly closing duties including answering machine activation, alarm system activation, etc.

General housekeeping duties
- Education and/or Training _

High School Diploma

Bookkeeping

Bondable
- Knowledge, Skills and Abilities_

Excellent command of the English language, written and verbal.

Good communication, multi tasking, organization, and decision-making skills

People skills - must be able to remain calm and resolve difficult situations.
- Personal Characteristics_

Ensure own behaviour and the behaviour of others is consistent with ethical standards and aligns with the values of Refined Restoration Group

Establish and maintain positive working relationships with others both internally and externally.

Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.

Understand and respond to the needs of internal and external clients to meet or exceed their expectations within Refined Restoration Group parameters.

**Salary**: $20.00-$25.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Ottawa, ON K1B 5L8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience (preferred)
- Front desk (preferred)

Work Location: In person



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