Customer Service and Administration
5 days ago
We are a Retail Marketing Agency that specializes in retail contests, promotions and creative branding executions.
NOTE - Job is IN-OFFICE 4 days a week and remote 1 day a week.
Working Hours are 10 am to 6 pm,
**Key Responsibilities**:
- Calling contest/promotion prize winners
- Arranging and tracking prizes orders and deliveries
- Liaise with promotion clients (i.e. store employees);
- Keeping inventory and liaise with warehouses
- Reviewing advertising and winner announcements
- Data entry
- Management of supplies required for day-to-day operations of the company
- Attend to incoming and outgoing mail, faxes, and courier packages
- Assist employees in Client Services, Accounts Payable and Media departments on projects as required
**Skills required**:
- Good computer skills - efficient with MS Office
- Exceptional customer service skills - call centre experience an asset
- Highly motivated and proactive
- Ability to multi-task and meet tight deadlines
- Extremely organized team player
**Qualifications**:
- Understanding of administrative and office practices
- Strong communication skills - oral and written
- Ability to multi-task and prioritize
- Teamwork and cooperation
- Strong interpersonal skills for building positive relationships
- Strong organizational skills
- Ability to work well independently, as well as part of a team
- Represent the organization and team by projecting a positive and professional image at all times
**Salary**: $40,000.00-$45,000.00 per year
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
Ability to commute/relocate:
- North York, ON M2N 6K8: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 2 years (required)
Work Location: In person
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