Administrative Assistant/customer Service
5 months ago
Responsibilities:
- Assist customers with inquiries, orders, and product information
- Enter customer data accurately into the system
- Communicate effectively with customers to resolve issues and provide solutions
- Analyze customer needs and recommend appropriate products or services
- Maintain a high level of professionalism and phone etiquette at all times
**Requirements**:
- Fluent in English, both written and verbal
- Strong communication skills, both written and verbal
- Excellent phone etiquette and customer service skills
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and computer skills
We take our clients problems very seriously - we have a reputation of answering extremely quickly and providing solutions to their issues.
**Salary**: $35,000.00-$40,000.00 per year
**Benefits**:
- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Customer Support: 1 year (required)
Ability to Commute:
- North York, ON M3J 2V3 (required)
Ability to Relocate:
- North York, ON M3J 2V3: Relocate before starting work (required)
Work Location: In person
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