Administrative Assistant/customer Service

5 months ago


North York, Canada 247 Fulfillment Full time

Responsibilities:

- Assist customers with inquiries, orders, and product information
- Enter customer data accurately into the system
- Communicate effectively with customers to resolve issues and provide solutions
- Analyze customer needs and recommend appropriate products or services
- Maintain a high level of professionalism and phone etiquette at all times

**Requirements**:

- Fluent in English, both written and verbal
- Strong communication skills, both written and verbal
- Excellent phone etiquette and customer service skills
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and computer skills

We take our clients problems very seriously - we have a reputation of answering extremely quickly and providing solutions to their issues.

**Salary**: $35,000.00-$40,000.00 per year

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer Support: 1 year (required)

Ability to Commute:

- North York, ON M3J 2V3 (required)

Ability to Relocate:

- North York, ON M3J 2V3: Relocate before starting work (required)

Work Location: In person



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