Clinic Administrator
3 months ago
**Clinic Administrator at Massage Addict - Dufferin & Steeles Location, Toronto**
Are you passionate about wellness and delivering exceptional customer service? Do you have clinic administration experience and excel in a dynamic environment where sales and client interactions are key? Our multi-practitioner wellness clinic, located at Dufferin and Steeles in Toronto, is looking for a friendly and organized Clinic Administrator to join our Massage Addict team. As the first point of contact for our clients, you will play a vital role in creating a welcoming environment and driving the growth of our clinic through outstanding service and proactive promotion of our membership program.
**About Massage Addict**:
Massage Addict is Canada's first and largest membership-based massage therapy provider, offering high-quality therapeutic services across over 100 clinics nationwide. Our Dufferin and Steeles location in Toronto provides a variety of wellness services, including massage therapy, chiropractic care, acupuncture, and reflexology. Our mission is to help clients improve their health and well-being through our professional services, provided by a team of experienced practitioners. We pride ourselves on creating a relaxing and inviting atmosphere for all our clients.
**Key Responsibilities**:
- **Clinic and Client Administration**: Maintain and file client records with a high attention to detail. Ensure accuracy of documentation. Pristine records management; including filing, updating, and review.
- **Customer Service and Sales**: Greet and welcome clients with a positive attitude. Proactively promote services and our membership program; booking appointments and signing up members to meet sales targets. Encourage clients to leave positive reviews and share their experience with others.
- **Administrative Duties**: Schedule appointments and maintain accurate client records. Complete all forms and documentation for new and existing clients efficiently and accurately.
- **Insurance and Billing**: Process insurance claims, verify insurance coverage, and handle billing inquiries. Explain billing procedures to clients clearly and professionally. Process membership payments, run daily financial reports, and reconcile daily transactions.
- **Clinic Operations**: Ensure the reception, treatment rooms, and other guest-facing areas of the clinic are clean and welcoming. Support a smooth workflow by coordinating with practitioners and other staff. Wash and fold all linens, ensuring supplies are stocked and available for all practitioners.
- **Marketing Support**: Assist in promoting the clinic through digital platforms and social media. Actively encourage positive client feedback and manage the clinic’s online reputation.
**Qualifications**:
- **Customer Service and Sales Experience**: A minimum of 2-3 years in a customer-facing role, particularly in a healthcare, wellness, fitness, or similar setting. Experience in sales an asset.
- **Administrative Skills**: Proven ability to handle administrative tasks, including filing, managing paperwork, and scheduling. Proficiency with Microsoft Office, Outlook, and scheduling programs required. Clinic administration experience is a requirement.
- **Insurance and Billing Knowledge**: Experience with insurance billing or claims processing is required. Familiarity with medical office administration, and handling confidential client records is essential. Experience in digital records management an asset.
- **Interpersonal Skills**: A bubbly, polite, and professional demeanor with excellent communication skills. Ability to create a welcoming atmosphere and interact positively with clients.
- **Digital Marketing Skills**: Familiarity with digital platforms and experience encouraging online reviews is a plus. Capability to promote the clinic and its services through various social channels.
- **Flexibility and Multi-Tasking**: Ability to manage multiple responsibilities in a fast-paced environment. Adaptable and capable of handling diverse tasks simultaneously.
- **Team Player**: A collaborative mindset and ability to work well in a team environment. Willingness to support colleagues and contribute to a positive workplace culture.
**Why Join Massage Addict?**
We offer a supportive, fun, and collaborative work environment with opportunities for professional growth. You will be an essential part of our team, helping clients achieve their wellness goals while also contributing to the success of our clinic. At Massage Addict, we believe in taking care of our employees just as much as we care for our clients. You will receive ongoing training and development opportunities to help you succeed in your role, alongside a passionate team of colleagues.
**What We Offer**:
- Competitive hourly wage plus commission
- Flexible working hours, including evening and weekend shifts
- Health benefits (for full-time positions)
- Opportunities for professional development and career growth
- A posi
-
Administrative Assistant
7 months ago
North York, Canada Eternal Beauty Skin CLinic Inc. Full time_**Position Summary**:_ **Core Responsibilities**: - Manage all client appointments and client interactions with the clinic - Process all financial transactions relating to new and existing clients - Coordinate work flow of medical estheticians in consultation with Clinic Director - Review client treatment charts for completeness - Ensure the clinic and...
-
Medical Office Administration
6 days ago
North York, Canada Unicare Clinic Full timeThe clinic is looking for an administrative staff who is fluent in English and Farsi. The responsibilities include contacting patients and other clinics, making appointments, making reminder calls, processing documents and faxes. Good computer and typing skills are required. Familiarity with EMR softwares, particularly Accuro, is preferred. Clinic hours...
-
Medical Office Administrator/assistant
7 months ago
North York, Canada Lemore Clinic Full timeLemore Medical Clinic is looking to hire an additional full-time Medical office administrator/assistant to support our growing team. The role requires excellent administrative and clinical skills to work with patients and healthcare providers. **Full job description**: - Greeting and checking in patients in a friendly and professional manner, verifying...
-
Medical Office Administrator/ Receptionist
1 month ago
North York, Canada Lemore Clinic Full time**Job Overview** Our family practice office is dedicated to providing high-quality patient care. We are currently seeking a friendly, reliable, and detail-oriented Medical Office Administrator/Receptionist to be the welcoming face of our clinic and handle daily administrative tasks. **Key Responsibilities** - Greeting patients in a friendly and...
-
Medical Office Administrator
1 week ago
North York, Canada Toronto Poly Clinic Full timeMedical Office Administrator Toronto Poly Clinic is a busy Multidisciplinary Chronic Pain Management Centre for the treatment of chronic pain. Our Branches include Thornhill (Bayview and John) and North York (Yonge and Finch). We are involved in physician pain management, pain research, and patient education. We currently have an opening for individuals...
-
Medical Office Administrator
2 weeks ago
North York, Canada Toronto Poly Clinic Full timeMedical Office Administrator Toronto Poly Clinic is a busy Multidisciplinary Chronic Pain Management Centre for the treatment of chronic pain. Our Branches include Thornhill (Bayview and John) and North York (Yonge and Finch). We are involved in physician pain management, pain research, and patient education. We currently have an opening for individuals...
-
Receptionist and Administrative Assistant
5 months ago
North York, Canada Steady Foot Clinic Full timeThe Receptionist and Administrative Assistant will serve as the first point of contact for our patients, offering a welcoming and efficient experience from the moment they walk in or call. This role involves a blend of front-desk responsibilities and administrative support, ensuring smooth clinic operations and outstanding patient service. **Key...
-
Clinic Medical Representative
22 hours ago
North York, Canada medical reproductive and women's health clinic Full time**Job Summary** We are seeking a motivated clinic Representative to join our team and an RPN for assistance. **Responsibilities** - Develop and maintain relationships with healthcare professionals, including doctors, and clinics. - Present services offered with a basic information overview to physicians and their staff, a 5 minutes speech. - Identify and...
-
Administrative Support Specialist
2 weeks ago
North York, Canada Sound Advice Hearing Clinic Full time**About us** **Sound Advice Hearing Clinic is a private practice that provides a wide range of audiology services for all ages. We pride ourselves in working collaboratively to foster a warm and supportive environment for both staff and patients. We are currently looking to hire an administrative assistant.** Sound Advice Hearing Clinic is seeking an...
-
Rpn for Clinic Admin and Promotion
22 hours ago
North York, Canada medical reproductive and women's health clinic Full time**Job Summary** We are seeking a motivated RPN and clinic representative The individual will be a registered RPN to assist in several functions of the medical clinic **Responsibilities** **Expereinced RPN with EMR background, scheduling appointments, patient inquiries, requisitions and administrative tasks** **Assistance with medical...
-
Executive Administrative Assistant
4 days ago
North York, Canada Reframe Psychology Clinic Full time**Executive Assistant** **Reframe Psychology Clinic** **Full-time, Permanent Position** **Required Skills**: - Solid computer and internet skills - Knowledge of Jane practice management platform an asset - Excellent interpersonal skills - Sensitive, warm, and friendly with patients - Exceptional professionalism - Superior time management and...
-
Executive Administrative Assistant
3 days ago
North York, Canada Reframe Psychology Clinic Full time**Executive Assistant** **Reframe Psychology Clinic** **Full-time, Permanent Position** **Required Skills**: - Solid computer and internet skills - Knowledge of Jane practice management platform an asset - Excellent interpersonal skills - Sensitive, warm, and friendly with patients - Exceptional professionalism - Superior time management and...
-
Office Clerk/administration
2 weeks ago
North York, Canada Complete Balance Acupuncture & Rehab Clinic Full time**Qualification and Skills** - Able to work early mornings, late evenings, and/or weekends - Speaks fluent English - Proficient in Microsoft, Excel, Google Sheets and other IT skills - Strong organizational, problem-solving and multi-tasking skills - Creative and possesses good communication skills - Long term commitment preferred (may be offered full-time...
-
Office Administrator
6 days ago
York, Canada Body Dynamics Physiotherapy Clinic Full timeWe are looking for an office administrator for a multi-disciplinary physiotherapy clinic located in mid town Toronto. We need an office administrator who has experience with physiotherapy/rehabilitation services, preferably experience with Universal scheduling system and motor vehicle accident cases. Responsibilities and Duties - Monitor, manage and update...
-
North York, Canada Madison Clinic Full timeThe Receptionist/Administrative Assistant is responsible for providing support in an administrative, reception, and sometimes clinical setting. The assistant will keep a professional and welcoming attitude towards patients, colleagues, and visitors to the clinic while following all procedures and policies of the position. Computer, communication and...
-
North York, Canada Madison Clinic Full timeThe Receptionist/Administrative Assistant is responsible for providing support in an administrative, reception, and clinical setting. The assistant will keep a professional and welcoming attitude towards patients, colleagues, and visitors to the clinic while following all procedures and policies of the position. Computer, communication and organization...
-
Front Desk Receptionist/chiropractic Assistant
2 weeks ago
North York, Canada Madison Clinic Full timeThe Receptionist/Administrative Assistant is responsible for providing support in an administrative, reception, and clinical setting. The assistant will keep a professional and welcoming attitude towards patients, colleagues, and visitors to the clinic while following all procedures and policies of the position. Computer, communication and organization...
-
Front Desk Receptionist/chiropractic Assistant
2 months ago
North York, Canada Madison Clinic Full timeWe are looking for a **motivated**, **friendly and positive** **Receptionist/Chiropractic Assistant** with **excellent communication skills** to work the front desk **Monday to Friday** in a multi-disciplinary sports injury clinic which has been around for 20+ years. We are conveniently located at Yonge and Sheppard in just 5 minutes walk from the...
-
Receptionist/administrator
5 months ago
North York, Canada Elevate Health Clinic Full time**About us** Elevate Health Clinic is a small business in North York, ON M6B 3H8. We are professional, agile, professional, and our goal is to To establish Elevate Health Clinic as the leading provider of holistic health and wellness services in Ontario by enhancing client satisfaction, expanding service offerings, and fostering community engagement.. Our...
-
North York, Canada Madison Clinic Full timeThe Receptionist/Administrative Assistant is responsible for providing support in an administrative, reception, and sometimes clinical setting. The assistant will keep a professional and welcoming attitude towards patients, colleagues, and visitors to the clinic while following all procedures and policies of the position. Computer, communication and...
