Customer Service Representative

5 months ago

North York, Canada AWIN Advanced Auto Body Centre Full time

How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN We are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

AWIN Advanced Auto Body Centre is currently looking for a Customer Service Representative to join their fantastic team

**Benefits**
- Excellent Group Benefits package
- Group RRSP Contribution program
- Boot and tool allowance
- Work/life balance including flexible shifts
- Training and support programs
- Tuition reimbursement program
- Corporate support
- Mentorship and development
- Unlimited careers opportunities within our automotive group

**Job Purpose**

The Collision Centre Administrator accepts and directs incoming calls, takes detailed messages, and provides basic information to callers. The incumbent will have front-line contact with the public and must represent the body shop in a professional and friendly manner at all times.

**Responsibilities**
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.
- Take detailed messages, including the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave.
- Communicate messages to the appropriate parties in a timely manner.
- Provide basic information to callers who have general inquiries.
- Prepare and update customer files.
- Obtain customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales.
- Close repair orders.
- Ensure personal protective equipment is worn at all times when entering the shop.
- Perform clerical and administrative and other duties as assigned.

**Qualifications**
- High school diploma or equivalent.
- Valid Ontario G Driver’s License.
- Clear Driver’s Abstract.
- Experience working in a Body Shop.
- Ability to effectively manage time, meet deadlines and complete all assigned tasks.
- Proven organizational skills.
- Excellent customer service skills: both written and verbal.
- Ability to work in a team and independently.
- Sound understanding of all automotive functionalities.
- Experience using Mitchell on Demand, Audatex and MS Office.
- Must speak clearly on the telephone and convey an image of professionalism.
- Must be able to convey messages to employees clearly and quickly.

**Personal Attributes**
- Passion, motivation, focus and leadership skills.
- Results focused approach.
- Team player.
- Strong communication skills both written and verbal.
- Ability to influence, negotiate and mediate effectively.
- Strong attention to detail.
- Ability to maintain confidentiality and professionalism.
- Excellent interpersonal and team building skills.
- Strong time management and organizational skills.
- Honest, courteous and able to demonstrate strong work ethics.
- Driven and ability to work with minimum supervision.

**APPLY FOR A REWARDING CAREER TODAY**

We thank all applicants for their response; however only those considered for an interview will be contacted.

AWINJobs

  • Customer Service Representative

    6 months ago

    North York, Canada Abstract Management Group Full time

    **Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...

  • Customer Service Representative

    5 months ago

    North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...

  • Customer Service Representative

    6 months ago

    North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...

  • Customer Service Representative

    6 months ago

    North York, Canada Fix Network Full time

    **Fix Network is looking for a Customer Service Representative!**: Fix Network is looking for a new **Customer Service Representative** to join our team. The primary focus of the CSR shall be to provide excellent customer service by scheduling and meeting with clients for intake and delivery appointments. The CSR will manage the Load Levelling process as...

  • Customer Service Representative

    2 weeks ago

    North York, Canada The Workforce Full time

    **Job Summary** **Position**: Customer Service Representative **Type**: Part-time, Temporary (Remote) **Contract Duration**: 3 months **Hours**: 20 hours per week **Salary**: $18.00 per hour We are a growing business seeking an experienced, driven **Customer Service Representative** to join our team. This role is ideal for someone passionate about customer...

  • Customer Service Representative

    5 months ago

    North York, Canada Sound Insurance Services Full time

    RIBO Licensed - 2 + years as a Customer Service Representative - Agency Manager/TAM experience - Strong Customer Skills - Microsoft Word, Excel, Outlook - Excellent Verbal and Written Communication Skills

  • Customer Service Representative

    6 months ago

    North York, Canada Fix Network Full time

    **Collision Repair Expert is looking for a Customer Service Representative!**: If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career **A day in the life of a Customer Service Representative at Collision Repair Expert**: - Review client’s vehicles for related and not related...

  • Customer Service Representative

    5 months ago

    North York, Canada Gertex Solutions Inc. Full time

    Come join us at GERTEX Solutions and become a part of an agile, entrepreneurial and family oriented business! We offer high quality packaging solutions and supply resources and have been in business for over 30 years! We specialize in providing shipping supplies, packaging supplies, and automated solutions to businesses and organizations. If you are looking...

  • Customer Service Representative

    5 months ago

    North York, Canada Fix Network Full time

    **Collision Repair Expert is looking for a Customer Service Representative!**: If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career **A day in the life of a Customer Service Representative at Collision Repair Expert**: - Review client’s vehicles for related and not related...

  • Customer Service Representative

    5 months ago

    North York, Canada Handyman Connection of Etobicoke, ON Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Paid time off - Training & development **Job Overview**: Handyman Connection is a fast-growing home improvement firm based in North York, Ontario. Our services span bathroom and kitchen renovations, basement remodels, exterior projects like fences and decks, and plumbing, electrical,...

  • Customer Service Representative

    6 months ago

    North York, Canada Handyman Connection of Etobicoke, ON Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Paid time off - Training & development **Job Overview**: Handyman Connection is a fast-growing home improvement firm based in North York, Ontario. Our services span bathroom and kitchen renovations, basement remodels, exterior projects like fences and decks, and plumbing, electrical,...

  • Customer Services Representative

    6 months ago

    North York, Canada Skilled Jobs Full time

    Job Title: Customer Service Representative Location: Steeles Avenue W and Norfinch Dr Hours: Monday to Friday, 9 am to 5 pm Pay Rate: $18-$21 per hour (depending on experience) **Job Description**: **Responsibilities**: Perform data entry tasks accurately and efficiently. Handle inbound and outbound calls to assist customers with inquiries and provide...

  • Csr - Customer Service Representative

    5 months ago

    North York, Canada 7 auto collision Full time

    **Job Summary** 7 auto collision is looking for a Customer Service Representative to join our team. The Customer Service Representative will play a fundamental role in the customer service experience. **Responsibilities** **Engage in a positive, professional manner with customers, sales representatives, and team members.** - Greet customers and take the...

  • Customer Service Representative

    5 months ago

    North York, Canada People Corporation Full time

    We are seeking a Customer Service Representative to join our BPA team in North York. **The Customer Service Representative will**: - Assist members in a courteous and professional manner to understand their individual benefits and entitlements. Answer member enquiries promptly and accurately whether received in person by phone or mail. Promptly redirect...

  • Customer Service Representative

    5 months ago

    North York, Canada Mainline Medical Dental Supplies Full time

    Mainline Medical Dental Supply (MMDS) is hiring a full-time permanent Customer Service Representative. You will work 5 days a week, Monday through Friday, between 8:30 AM - 5 PM. Since its inception, MMDS has distributed healthcare products across North America. We are a family-run business that takes pride in our work and commitment to delivering. We...

  • Customer Service Representative

    1 month ago

    North York, Canada AWIN Advanced Auto Body Centre Full time

    How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business...

  • Customer Service Representative

    5 months ago

    North York, Canada UniUni (Uni Express Inc.) Full time

    **Who Are We?** UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevates and streamlines fulfillment services in Canada to meet customers' demanding expectations. With tens of thousands of parcels fulfilled daily, we have established ourselves as a leader in the last mile...

  • Customer Service Representative

    5 months ago

    North York, Canada Opifiny Corp. Full time

    **About Us** Opifiny is a software solution provider exclusive to the insurance industry. Our clients include some of the biggest insurance companies in Canada. Our corporate culture is inclusive, entrepreneurial and fast-paced. Everyone in our company has a voice and is encouraged to use it. **Position Overview** The bilingual customer service...

  • Customer Service Representative

    5 months ago

    North York, Canada Opifiny Corp. Full time

    **About Us** Opifiny is a software solution provider exclusive to the insurance industry. Our clients include some of the biggest insurance companies in Canada. Our corporate culture is inclusive, entrepreneurial and fast-paced. Everyone in our company has a voice and is encouraged to use it. **Position Overview** The bilingual customer service...

  • Ecommerce Customer Service Representative

    5 months ago

    North York, Canada PetsDrugMart.ca Full time

    Ecommerce Customer Service Representative We are a Canadian company specializes in the sale of medical devices, supplements and vitamins, over the phone and via the web. We are looking for customer service representatives to provide exceptional customer service in handling inbound phone calls and all aspects of a sales cycle. If you are an overachiever in...