Business Development Manager

3 months ago

Edmonton, Canada Tier 3 I.T. Solutions Full time

**Job description**

This job posting was written by a _**human **_because we’re looking for great _**people **_to join our team and provide outstanding service to our clients. Who are also awesome _**people**_, if this sounds interesting, read on.

**About Us**

Tier 3 I.T. Solutions has been serving other businesses since 1990. Our expertise is in designing, implementing, and supporting the technologies used by our clients’ businesses. We’re guided by our mission to: _**Help build stronger businesses through thoughtful technology implementations, maintenance, security, and support**_. We are constantly pushing ourselves and our staff to grow, learn and excel to better serve our client’s needs.

We believe in _**supporting the communities that have supported us **_and are therefore proud to sponsor the STARS Air Ambulance, Riseup Society of Alberta, Community Options, Horizons Centre, Leduc Regional Housing Foundation, and a myriad of other local community groups. We are proud to have had our community initiatives acknowledged through the Rotary Club Integrity Award in 2024 and the Spirit of Giving award from the Leduc Chamber of Commerce in 2015.

**What’s Different About Tier 3 I.T.?**

There are a lot of IT companies out there who say they are “_proactive_”, but if you could peek behind the curtain, you’d find that most of them don’t even know what the word _proactive _means. Many are just running from one fire to another trying not to get them or their client burned.

At Tier 3 I.T. Solutions we have built on our 30+ year heritage by developing people, designing an effective org chart, and creating specific roles within our organization who are only doing proactive work on behalf of our clients. These teams are focused on **improving the **_**Stability**_**, **_**Security**_**, **_**Supportability**_**, and **_**Strategy **_**of our clients’ networks and businesses.** It’s our “secret sauce” and has allowed us to deliver results our competitors could only dream of.

To deliver on this promise we hire the people who are best suited to a specific function within the company so they can focus on what they do best and enjoy their time at work. Sound interesting? Check out the position we’re currently looking to fill below.

**Why Work at Tier 3 I.T.?**

We believe that if we treat our people right, they’ll do the same with our clients. So, **we treat people fairly and with respect**. We believe in a healthy work/life balance. We listen to our staff and include them in ongoing discussions about how we can improve our operations. Because of all this, **our employees rate us highly in an annual culture and engagement survey **that is benchmarked against hundreds of other IT Companies.

Our staff told us they wanted to work remotely, so we listened. Now, **most of our staff work from home full time**. We’ve helped them outfit their offices with appropriate equipment, we send them treats to celebrate their milestones, and we try really hard to get them connected to their coworkers, so they don’t feel quite so isolated. This simple change helps the environment, saves everyone money on the costs of commuting, and lets you enjoy the company of your favourite pet throughout the day.

We’re grateful to have low turnover in our team and to have many key staff who have been working together for over 15 years. We believe this loyalty exists because our staff feel valued, they get to do challenging and engaging work, and they enjoy coming to work. This consistency has allowed us to provide consistent, reliable service to our clients and to maintain a consistent client base.

We’re building on a solid foundation and are **looking for people who are excited to jump in and give their best.**

The Business Development Manager will use their interpersonal skills to **establish relationships with new businesses** who may be interested in the services offered by Tier 3 I.T. Solutions and will work through the sales process to close. Our ideal clients are small to medium businesses that **value technology and recognize that having a truly proactive IT team is a competitive advantage. **They are **willing to make the appropriate investments in their technology platforms** and appreciate that we are working on their behalf every day to make their technology experience better.

**We take an educational approach to technology sales **and the Business Development Managers will participate in webinars, training events, workshops, and one on one sessions to help establish trust and credibility in their client base and the market as a whole.

Business Development Managers receive base pay plus performance based compensation with no limit on earnings potential.

Primary functions of the Business Development Managers:

- Work every day to grow the business
- Develop and maintain relationships with decision makers and key referral partners
- Develop and maintain a connection cadence to build positive

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