Events Coordinator

6 months ago

London, Canada Delta St John Full time

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do _
- We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. _
- We are looking for our next great team member to join us on our Food & Beverage team. We are committed to providing you with:_
- _Competitive wages_
- _An exceptional benefit plan for eligible associates & your family members_
- _RSP matching program for eligible associates_
- _Flexible scheduling to allow you to focus on what is important to you_
- _Discounts with our Crescent managed properties in North America for you & your family members _
- _Access to our onsite gym_

**_ Here is what you will be doing each day:_**

As our Events Coordinator, you will be working with our Food and Beverage and Sales teams to represent the organization in a professional manner and ensure consistent high quality customer service is delivered to all guests and prospective clients. You will be the direct contact for all special group functions (i.e. Weddings, celebrations, social events) after contracts are signed and will be responsible for overseeing all key steps in guest satisfaction, including, but not limited to banquet event orders and booking confirmations, special guest needs, dining, rate and favours, deposits, and final payment. You will also support the catering sales manager by handling inbound social catering inquiries and bookings.

**_ Key knowledge, skills or abilities that are required:_**
- Minimum 1-year experience in event planning, banquets and/or other food and beverage service; hotel setting preferred.
- A degree, diploma or certification in event planning, hotel, or restaurant management, or similar, is an asset.
- Ability to work long hours occasionally.
- Excellent computer skills - MS Office, CRM software, and the ability to learn new and customized software programs quickly and efficiently.

**_Does this sound like you? _**

You are excited to take that next step in your food and beverage/events career and continue your progression in the field of hospitality. You have a keen eye for detail, and a passion for customer service. You don’t shy away from thinking-on-your-feet to problem solve or supporting multiple teams and managing competing priorities. The pride you have in your communication, organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings, weekends, and holidays, works for your personal life.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

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