Technology and Solutions Manager
3 months ago
In collaboration with UPEI ITSS, Memorial University of Newfoundland and Labrador (Memorial) HSIMS and Enterprise IT, and provincial partners (Health PEI and Province of PEI IT Shared Services), the Manager supports and maintains the integration of solutions and connectivity providing students and faculty with intuitive, secure access to required educational resources.
This role requires an engaging, creative, forward-thinking team player who is eager to work with new technology and help define how that technology is used to support medical education now and into the future.
**RESPONSIBILITIES**:
- Provide strategic and tactical planning, development, evaluation, and coordination of the technology systems that support the Faculty of Medicine’s and UPEI’s strategic goals
- Manage the activities of IT staff, including:
- Recruit, hire, train, mentor, and facilitate success of the team members
- Conduct one-on-one meetings with and conduct performance reviews for staff
- Collaborate with the IT Service Desk and IT Support teams, and other departments to prioritize and support their IT Infrastructure requirements
- Analyze and resolve system/technology issues and needs
- Contribute to the maintenance of an inventory of all digital assets, including identifying asset owners and custodians, and appropriate diagrams and documentation of all critical components
- Hold team accountable for excellence and timeliness in service delivery
- Continuously improve effectiveness, efficiency, and customer satisfaction for customers by determining and evaluating key performance indicators (KPI) and metrics
- Champion continuous improvement for people, process, and technology
- Establish and maintain strong working relationships with UPEI, Memorial, and Provincial stakeholders
- Create procedural documentation and technology-based communications for the stakeholder community
- Assist in change management initiatives related to system upgrades or process changes
- Other related duties as required
**QUALIFICATIONS**
- Bachelor degree in the field of Computer Science, Information Science, Management Information Systems, or Business Administration
- Demonstrable leadership experience
- Experience in managing a staff of 2 to 5 individuals as well as operational and capital budgets
- IT Network administration (including Wireless systems), with proven experience in a Cisco environment (experience with Cisco Software Defined Networking would be considered an asset)
- Experience in leading organizational change management
- Demonstrable experience handling highly confidential information
- Experience working at a post-secondary educational institution would be considered an asset
- Strong organizational skills coupled with the ability to handle multiple tasks, meet deadlines, and excel in a fast-paced environment characterized by changing priorities
- Excellent written and oral communications skills
- Ability to effectively interact and liaise with diverse groups
- Proven analytical and creative problem-solving abilities
- Ability to engage in active listening translating client needs into technological deliverables
- Intermittent work outside the normal operating hours of the Department may be required.
- Some exposure to disagreeable conditions typical of a position exposed to stress and pressure associated with projects and organizational change.
- Ability to conduct research into systems issues and products as required
**TERM**: As soon as possible until April 30, 2026. Term may be reduced or extended depending on performance, available funding and departmental requirements.
**HOURS**: 37.5 hours per week
**SALARY**: $106,465 to $118,044 per annum
**CLOSING DATE**: October 14, 2024
Only those applicants who are invited to an interview will be acknowledged.
-
Information Technology Support Engineer
3 months ago
Charlottetown, Prince Edward Island, Queens, Canada AVASO Technology Solutions Full timeJob Description:Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC’s, Data Migration, and other related tasks.Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops...
-
Simulation Solutions Manager
4 months ago
Charlottetown, Canada University of Prince Edward Island Full timeReporting directly to the Director of the Clinical Learning Simulation Centre (CLSC) within the Faculty of Medicine. The purpose and primary role of this position is to manage the operation of the specialized clinical simulation solution utilized in the CLSC, as well as other technical hardware and software utilized to assist with improving educational...
-
Charlottetown, Canada Government of Prince Edward Island Full time**Information Management and Information Technology Strategy Consultant** **Department**:Treasury Board Secretariat **Location**: Charlottetown / Hybrid Options within PEI **Position**: Full-Time Position (Commencing immediately) **Employment Type**: Classified (Permanent) - UPSE **Hourly Salary Range**: $38.37 - $47.98 **Annual Salary Range**:$74,822...
-
Product Manager
6 months ago
Charlottetown, Canada Bulletproof Solutions Full time**Who We Are**: Headquartered in Canada with locations across the United States and around the globe with a footprint on six continents, Bulletproof, a GLI company has decades of technology, security, and compliance expertise. Bulletproof’s work in the security space has been recognized nationally and globally with Microsoft’s global Security Partner of...
-
Commercial Sheet Metal Foreman
3 months ago
Charlottetown, Canada Greenfoot Energy Solutions Full time**Department**: Ventilation / Sheet Metal **Reports to**: Regional Operations Manager **About Greenfoot Energy Solutions**: Greenfoot Energy Solutions is a leading provider of whole home energy efficiency solutions, dedicated to becoming a one-stop shop for all energy efficiency needs. Our mission is to help homeowners reduce energy consumption, lower...
-
Pa Level 10
1 week ago
Charlottetown, Canada University of Prince Edward Island Full timeUPEI requires an experienced Technical Lead to assist project management with the day-to-day supervision and technical leadership of our Microsoft 365 (M365) implementation and adoption project. The Technical Lead is also relied upon to lead the technical aspects of planning and implementing of M365 to maximize the benefit of our IT...
-
Senior SharePoint Solutions Developer
3 weeks ago
Charlottetown, Prince Edward Island, Canada Medavie Blue Cross Full timeAt Medavie Blue Cross, we are committed to delivering innovative digital health solutions that improve the wellbeing of Canadians.We are seeking a highly skilled Sr. SharePoint Developer to join our team, responsible for designing, developing, and implementing customized solutions within the SharePoint platform to meet business requirements.The ideal...
-
IT Support Technician
3 weeks ago
Charlottetown, Canada Lyra Technology Group Full timeIT** **Support Technician - Lyra Technology Group Lyra Technology Group is seeking an IT Support Technician for one of our operating companies, Starport. **About Lyra** We made our first acquisition at the beginning of 2018. Today, we hold a controlling stake in over 70 companies around the world. Our companies employ over 3,000 team members, each led by...
-
Technical Solutions Specialist
1 month ago
Charlottetown, Prince Edward Island, Canada Advantage Communications Full timeCareer OverviewA Technical Solutions Specialist at Advantage Communications receives inbound calls to troubleshoot and resolve technical issues for customers. We provide comprehensive training and ongoing coaching to ensure success. This role is ideal for individuals who enjoy working with technology and providing exceptional customer service.Key...
-
Help Desk Specialist
7 months ago
Charlottetown, Canada IO Solutions Contact Center Full timeHelp Desk Specialist Job description IO Solutions is looking for a Help Desk Specialist to join our dynamic team in the city of Charlottetown, PEI. As a vital member of our Contact Center, you’ll be at the forefront of ensuring seamless communication and support for our valued frontline agents and members of our support teams. If you’re...
-
Charlottetown, Canada Odgers Berndtson Full timeWe acknowledge that we are on the traditional, ancestral, and unceded territory of the Mi'kmaq People and that we are governed by the Peace and Friendship Treaty of 1725. The Mi'kmaq People have cared for the land for thousands of years and continue to do so. With this acknowledgment, we remember the history, and honour the presence and resilience of...
-
Agricultural Equipment Technician
4 days ago
Charlottetown, Prince Edward Island, Canada Workforce Temporary and Permanent Staffing Solutions Full timeWorkforce Temporary and Permanent Staffing Solutions is seeking a skilled Heavy Duty Mechanic to join their team in Charlottetown, PEI. As a key member of our agricultural equipment maintenance team, you will be responsible for troubleshooting, repairing, maintaining, and servicing medium to large-sized heavy machinery.We are looking for a candidate with a...
-
Pa Level 9
3 months ago
Charlottetown, Canada University of Prince Edward Island Full time**RESPONSIBILITIES** - Developing, documenting, and making operational, solutions based on organizational needs and standards - Gathering and analysing user requirements to then design functional specifications for solutions - Develop custom workflows and processes to automate business operations - Develop solution test plans and procedures for moving...
-
Sales Executive
2 weeks ago
Charlottetown, Prince Edward Island, Canada Just Sales Jobs Full time $200,000Overview: Our client is a leading provider of custom commercial and industrial air conditioning, heating, and ventilation solutions. With over three decades of experience, they have established themselves as a trusted name in the GTA and beyond.Compensation and Benefits: This exciting role offers a competitive salary of $80,000 to $120,000, plus uncapped...
-
Senior Chef Professional
2 days ago
Charlottetown, Prince Edward Island, Canada Disability Solutions Full timeCulinary ExcellenceWe are seeking a highly skilled Executive Sous Chef to join our team at Dexterra, a leading facility management company. In this role, you will be responsible for planning, preparing, and presenting high-quality food to meet the expectations of our clients and customers.About UsDexterra is a dynamic and growing company that values...
-
Culinary Operations Manager
3 days ago
Charlottetown, Prince Edward Island, Canada Disability Solutions Full timeCulinary OpportunitiesAre you a food enthusiast looking to make your mark in the culinary world? We are seeking an experienced Executive Sous Chef to join our team at Dexterra, a leading facility management company. As a key member of our operations team, you will be responsible for planning, preparing, and presenting high-quality food to meet the...
-
Solar Panel Installer
4 months ago
Charlottetown, Canada Lux Home Solutions Ltd. Full time**Job Overview**: **Key Responsibilities**: - Collaborate with a skilled team to install solar panel systems on both residential and commercial properties - Master specific installation techniques through comprehensive on-the-job training - Efficiently manage supplies: unload materials at the work site, ensure secure storage, and reload materials...
-
Heavy Duty Equipment Technician
3 weeks ago
Charlottetown, Prince Edward Island, Canada Workforce Temporary and Permanent Staffing Solutions Full timeWe are seeking a skilled Heavy Duty Equipment Technician to join our team at Workforce Temporary and Permanent Staffing Solutions. This is a direct hiring opportunity for a passionate individual who enjoys working with heavy machinery in the farm and agricultural industry.The successful candidate will be responsible for troubleshooting, diagnosing,...
-
Heavy Duty Mechanic
3 weeks ago
Charlottetown, Prince Edward Island, Canada Workforce Temporary and Permanent Staffing Solutions Full timeWe are seeking a skilled Heavy Duty Mechanic to join our team at Workforce Temporary and Permanent Staffing Solutions. In this challenging role, you will have the opportunity to work with medium to large sized heavy machinery, troubleshooting and diagnosing issues, as well as performing repairs and maintenance.The ideal candidate will have at least 5 years...
-
Manager of System Utilization
2 months ago
Charlottetown, Canada Jobs PEI Full timeThe **Manager of System Utilization** plays a pivotal role in supporting the Director of Patient Flow and System Utilization by optimizing the utilization of provincial systems and resources within the organization. This position is essential in ensuring the efficient operation of various systems and technologies, enhancing productivity, and maximizing...