Help Desk Specialist
7 months ago
Help Desk Specialist
Job description
IO Solutions is looking for a Help Desk Specialist to join our dynamic team in the city of Charlottetown, PEI. As a vital member of our Contact Center, you’ll be at the forefront of ensuring seamless communication and support for our valued frontline agents and members of our support teams. If you’re passionate about problem-solving, technology-driven solutions, and providing top-notch customer service, we invite you to explore this role further. We offer you the opportunity to learn and develop your skills and talents in a rewarding career through our Advancement Program.
WHAT WE OFFER
Up to 50% discount on cell phone plans from our partners A dynamic and welcoming work environment Job stability A multicultural team that makes you feel challenged and appreciated A real opportunity to build a rewarding career through our Advancement Program
Responsibilities
Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations
Qualifications
Proficiency in English language, both spoken and written College or CEGEP education in a relevant field (e.g., Computer Science, Information Technology, or related) Minimum of 2 years of experience in a related field, such as technical support or help desk assistance Legal authorization to work in Canada Willingness to relocate to Charlottetown, PEI, for this job opportunity
Benefits
Employee discounts with IO Solutions partners Dynamic and challenging work environment Career Advancement program-
Bi Lingual Service Desk Analyst Portuguese
7 months ago
Charlottetown, Canada CB Canada Full timeService Desk Analyst – Bilingual (English/Portuguese)Position Description:The Service Desk Analyst provides 24x7 internal network, hardware, and software support for a large organization via phone, chat, and email. The support provided includes troubleshooting and resolving issues regarding network connectivity, application issues, desktop issues,...
-
Service Desk Analyst
4 weeks ago
Charlottetown, Canada Buchanan Technologies Full timePosition Description: The Service Desk Analyst provides support for the client's internal network, hardware, and applications via phone, chat, and email. The support provided includes troubleshooting and resolving issues regarding network connectivity, application issues, desktop issues, proprietary applications, mobile devices, and PC support. ...
-
IT Support Specialist
4 weeks ago
Charlottetown, Canada Revolution Recruiting Full timeAre We The Right Fit For You? Are you passionate about helping others? Do you enjoy making a difference in people's lives? Do you get excited about being part of a team that believes in lifelong learning and continuous improvement? We certainly do. We believe that work should be a place where you can...
-
Service Desk Supervisor
7 months ago
Charlottetown, Canada CB Canada Full timeSupport Center Supervisor (Hybrid) (PEI)Position Description:The Support Center Supervisor (Team Leader) provides oversight of the day-to-day responsibilities of a team of Support Center Analysts (Technicians). A Support Center Supervisor will act as a subject matter expert for one or more assigned clients, while supporting Analysts when needed with the...
-
Service Desk Tier 1 Analyst
4 months ago
Charlottetown, Canada Grant Thornton Full time**Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a...
-
Technical Analyst
3 months ago
Charlottetown, Canada Maximus Services, LLC Full time**Description & Requirements** **About Maximus** Maximus has been reinventing the way government agencies engage with citizens and are sought out by governments to solve complex problems. By supporting various Healthcare Administration, Employment and Citizen service programs worldwide in the United States, Australia, Saudi Arabia, Singapore, South Korea...
-
Pa Level 7
2 months ago
Charlottetown, Canada University of Prince Edward Island Full timeIT Systems & Services is seeking a motivated, self-starter to join our team as an Audio Visual Operations Coordinator. Reporting directly to the Operations Manager, this position coordinates UPEI’s Audio Visual systems, operations and projects. UPEI’s Audio Visual systems span a wide spectrum of size and complexity; from basic teaching and learning...
-
Client Care Specialist
2 months ago
Charlottetown, Prince Edward Island, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a Client Care Specialist to join our team at beBee Professionals in Charlottetown, Canada. In this role, you will work closely with clients to provide high-quality care and support, and help them maintain their independence and quality of life.Key Responsibilities:Provide support with daily living activities, such as personal hygiene,...
-
Administrative Support Specialist
2 months ago
Charlottetown, Prince Edward Island, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in Charlottetown. The successful candidate will be responsible for providing administrative support to our office operations, ensuring smooth day-to-day functions.Key Responsibilities:Manage office correspondence, including emails...
-
Assistant Rooms Operations Manager
2 months ago
Charlottetown, Canada Marriott International, Inc Full time**Additional Information**Comprehensive health benefits, pension, annual bonus, fitness, and Marriott travel benefits **Job Number**24167536 **Job Category**Rooms & Guest Services Operations **Location**Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada, C1A 4A1 **Schedule**Full Time **Located Remotely?**N **Position...
-
Assistant Rooms Operations Manager
2 months ago
Charlottetown, Canada Marriott International, Inc Full time**Additional Information**Bonus, pension, and comprehensive health benefits, Parking, fitness, and excellent Marriott travel benefits **Job Number**24186139 **Job Category**Rooms & Guest Services Operations **Location**Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada, C1A 4A1 **Schedule**Full Time **Located...
-
Assistant Rooms Operations Manager
3 months ago
Charlottetown, Canada Marriott International, Inc Full time**Additional Information** Comprehensive health benefits, pension, annual bonus, fitness, and Marriott travel benefits **Job Number** 24167536 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?**...
-
Training and Community Outreach Specialist
6 months ago
Charlottetown, Canada St. John Ambulance NSPEI Full time**Training and Community Outreach Specialist (PEI)** St. John Ambulance, Charlottetown, PEI St. John Ambulance NS/PEI (SJA), a charitable organization and leader in first aid training, is seeking a Training and Outreach Specialist (Specialist) to support the day-to-day operations on Prince Edward Island. **Position Overview**: Reporting to the Director of...
-
Office Secretary
2 months ago
Charlottetown, Canada Austin McQuaid Rental and Leasing Inc. Full timeSummer position. McQuaids is a family-owned and operated group that specializes in mobile storage, warehouseing, and equipment rentals. We are looking for possible summer student to help with our upcoming summer season. Start and End dates are flexible. Job Summary: **Duties**: - Answering phone calls and directing them to the appropriate staff members -...
-
Shuttle/parts Delivery Person
1 month ago
Charlottetown, Canada Fair Isle Ford Lincoln Dealership Full time**Duties** - Drive safely, responsibly and be prepared for all road conditions - Respect coworkers, equipment and customers - Pre and post trip checks of the unit each time it is used (emphasis on ensuring adequate fluid levels) - Complete all applicable paperwork required - Manage passenger behavior by quickly and effectively solving problems - Communicate...
-
Mts Level 5
6 months ago
Charlottetown, Canada University of Prince Edward Island Full time**RESPONSIBILITIES**: **Access Services Duties**: - Work regularly scheduled shifts on the Service Desk to provide front line support to library users (approx. 20 hours) - Implement library policies - Assist library users locating and using library materials, services, and technology (e.g. copiers, printers, scanners) - Circulate and check-in library...
-
Dentist - Dental Specialist
3 weeks ago
Charlottetown, Prince Edward Island, Canada Dental Corp Full timeAbout UsWe empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes.Our purpose is to provide the best care for our patients, enabling them to enjoy optimal oral health and wellbeing.We are committed to innovation and continuous improvement, ensuring our patients receive the latest treatments and...
-
Administrative/creative Team Member
3 months ago
Charlottetown, Canada EXIT Realty PEI Full time**About us** EXIT Realty PEI is a busy real estate brokerage on PEI. Our goal is to provide excellent service to both salespeople and clients. Our work environment includes: - Modern office setting Are you ready to work with the best of the best and grow with us? Do you love to create satisfaction through superb customer service and attention to...
-
Food Processing Specialist
2 months ago
Charlottetown, Canada BioFoodTech Full timeReporting to the Senior Innovation Manager, the **Food Processing Specialist** will have the opportunity to be part of a team of technical experts to help industry clients commercialize innovative products. The role involves designing, optimizing, implementing, and executing food production processes to create food or other similar products that are...
-
Sales Representative
6 months ago
Charlottetown, Canada Lawson Products Full timeOver 70 years strong and building our future on a solid foundation! Lawson Products is seeking field sales representatives who are passionate about building relationships, want to make a difference for their customers every day and want to join an enthusiastic sales team! Sound like you? Keep reading **You are**: Self-motivated. Ready to win. You love...