Pa Level 10

4 weeks ago

Charlottetown, Canada University of Prince Edward Island Full time

UPEI requires an experienced Technical Lead to assist project management with the day-to-day supervision and technical leadership of our Microsoft 365 (M365) implementation and adoption project. The Technical Lead is also relied upon to lead the technical aspects of planning and implementing of M365 to maximize the benefit of our IT investments.

**RESPONSIBILITIES**:
In tandem with ITSS Project Management, the Technical Lead is responsible for:

- Assist Project Management with delegation and oversight of project related tasks.
- Play a leading role in technical requirements gathering, architectural design and implementation of M365 enterprise system at UPEI.
- Take the initiative to improve technical processes/procedures, recommend operational adoption approaches for the new enterprise suite, and assist/coach team members.
- Act as lead to implement new M365 related technologies, with mínimal direction from Project Management (i.e., autonomously taking the initiative to problem solve, troubleshoot issues and supervise/delegate tasks to team members).
- Assist Project Management with staff scheduling to ensure operational integrity of M365 for UPEI.
- Translate high level technical objectives into project level options for review with ITSS management and project management. This may require consultation with vendors, other educational institutions, UPEI stakeholders etc.
- Research and identify possible technical solutions to meet identified requirements from various campus stakeholders.
- Contribute to ITSS operational process improvement as it relates to the operational readiness of the M365 system and associated services.
- Evaluate, test, and recommend best solution(s).
- Where necessary, assist in the integration of M365 with existing systems/solutions.
- Implement chosen M365 solutions, developing and documenting them to the point where they are incorporated into daily administration and maintenance activities.
- Ensure newly developed systems are being accessed and used correctly by staff/faculty/students through system monitoring.
- Monitor system and network performance, and adjust configuration as necessary to ensure performance, functionality, licensing, and security needs are maintained.
- Diagnose and correct problems identified by monitoring systems, clients, or co-workers.
- Play an active role on the ITSS team by exchanging information, ideas, and suggestions with others in the department.
- Provide technical support for the broader University community.
- Provide consulting services and recommendations on a range of M365 related services including, but not limited to, needs assessments, system upgrades, software licensing and provisioning, integration with departmental software systems.
- Consult with regional and national representatives of IT member organizations.
- Assist with security operations.
- At least five years’ experience supporting enterprise IT solutions/networks in a large-scale environment, with at least 3 years supporting Microsoft/M365 solution.
- Proficient in M365 platform and solutions (Outlook, Word, Excel, PowerPoint, SharePoint, Teams, OneDrive, Forms, Flow, Power BI, Power Platform, Dynamics, Intune, etc.), Microsoft certification (e.g., Microsoft 365 Certified: Administrator Expert) is an asset.
- Experienced working in a hybrid cloud environment.
- Strong understanding of enterprise architecture principles in M365, including architecture frameworks and governance models.
- Knowledge of privacy and security best practices and related technologies, including data protection, encryption, access control, data classification, and data retention.
- Understanding of EntraID (formally Azure AD).
- Excellent written and oral communication skills.
- Excellent listening and interpersonal skills.
- Ability to conduct research into systems issues and products as required.
- Strong documentation skills.
- Proven analytical and creative problem-solving abilities.
- Experience working in a team-oriented, collaborative environment.
- Ability to effectively prioritize and execute tasks in a high-pressure, fast paced environment.
- A professional IT certification (e.g., MCSE/CCNE) and/or certification in project management (CAPM/PMP) would be considered an asset.
- A strong commitment to excellent customer service is a fundamental requirement for this position

**QUALIFICATIONS**:

- Bachelor's degree in Computer Science, Information Systems, or Business Administration. An equivalent combination of education and work experience will be considered.
- At least five years’ experience supporting enterprise IT solutions/networks in a large-scale environment, with at least 3 years supporting Microsoft/M365 solution.
- Proficient in M365 platform and solutions (Outlook, Word, Excel, PowerPoint, SharePoint, Teams, OneDrive, Forms, Flow, Power BI, Power Platform, Dynamics, Intune, etc.), Microsoft certification (e.g., Microsoft 365 Certified: Administrator Expert) is an asset.
- Experienced

  • Pa Level 10

    7 months ago

    Charlottetown, Canada University of Prince Edward Island Full time

    UPEI requires an experienced technical lead to assist management with the day-to-day supervision and technical leadership of our IT operations. The technical lead is also relied upon to lead the technical aspects of planning and implementing new enterprise level IT solutions in order to maximize the benefit of our IT investments. This position provides...

  • Pa Level 7

    3 months ago

    Charlottetown, Canada University of Prince Edward Island Full time

    IT Systems & Services is seeking a motivated, self-starter to join our team as an Audio Visual Operations Coordinator. Reporting directly to the Operations Manager, this position coordinates UPEI’s Audio Visual systems, operations and projects. UPEI’s Audio Visual systems span a wide spectrum of size and complexity; from basic teaching and learning...

  • Pa Level 9

    4 months ago

    Charlottetown, Canada University of Prince Edward Island Full time

    **RESPONSIBILITIES** - Developing, documenting, and making operational, solutions based on organizational needs and standards - Gathering and analysing user requirements to then design functional specifications for solutions - Develop custom workflows and processes to automate business operations - Develop solution test plans and procedures for moving...

  • Pa Level 8

    6 months ago

    Charlottetown, Canada University of Prince Edward Island Full time

    **RESPONSIBILITIES**: - Support deployment and configuration of library hardware and networking: - Deploy/configure/maintain/monitor locally hosted and virtual server environments - Configure and monitor file and tape backup systems (eg. Veeam) - Configure and monitor database servers - Utilize automated monitoring and deployment tools (eg. Nagios,...

  • Pa Level 6

    7 days ago

    Charlottetown, Canada University of Prince Edward Island Full time

    IT Systems & Services is seeking a Client Solutions Service Desk Technician for our Client Solutions team. This individual will work closely with others in the team and the department in supporting the IT needs of the campus community and providing excellent customer service. **RESPONSIBILITIES**: Support the ITSS service desk, use of computer...

  • Site Management Lead

    3 weeks ago

    Charlottetown, Canada NLG - Next Level Group Full time

    Senior Site Supervisor Role at NLG - Next Level GroupWe are seeking an experienced Senior Site Supervisor to oversee construction projects in PEI.This role requires a strong leader who can manage daily site operations, ensuring adherence to project plans, schedules, and specifications. The ideal candidate will have a proven track record of successfully...

  • Pa Level 6

    3 weeks ago

    Charlottetown, Canada University of Prince Edward Island Full time

    **RESPONSIBILITIES**: - Manage and maintain the upei.ca website, and other secondary front-facing websites by implementing and maintaining content management software (Drupal and WordPress) and will also need to build sites from scratch using conventional web building methods - Define, develop, and document UPEI web development software requirements,...

  • Ads Level 4

    7 days ago

    Charlottetown, Canada University of Prince Edward Island Full time

    **RESPONSIBILITIES**: Reporting to the Director of Ancillary Services, this Administrative Support position will: - Be submitting orders for textbooks, clothing, giftware, and special orders - This position will also be a main contact for shipping and receiving - Work with two additional full-time staff and approximately 10 student employees - This...

  • Pathways to Academic Success

    4 weeks ago

    Charlottetown, Canada University of Prince Edward Island Full time

    RESPONSIBILITIES:Provide academic coaching, meeting with students in person or online to develop effective study skills and strategies including, but not limited to, time management, effective reading and note taking, presentation skills, etc.Create academic support resource materials - handouts and electronicCreate and deliver academic support presentations...

  • Construction Supervisor

    4 days ago

    Charlottetown, Canada NLG - Next Level Group Full time

    Our client is a leading project and construction company dedicated to delivering high-quality projects across various sectors. They pride themselves on their commitment to excellence, innovation, and sustainability. They are seeking a Senior Site Supervisor to join their team and oversee construction projects in PEI. Job Overview: As a Senior Site...

  • Construction Supervisor

    5 days ago

    Charlottetown, Canada NLG - Next Level Group Full time

    Our client is a leading project and construction company dedicated to delivering high-quality projects across various sectors. They pride themselves on their commitment to excellence, innovation, and sustainability. They are seeking a Senior Site Supervisor to join their team and oversee construction projects in PEI.Job Overview:As a Senior Site Supervisor,...

  • Construction Supervisor

    5 days ago

    Charlottetown, Canada NLG - Next Level Group Full time

    Our client is a leading project and construction company dedicated to delivering high-quality projects across various sectors. They pride themselves on their commitment to excellence, innovation, and sustainability. They are seeking a Senior Site Supervisor to join their team and oversee construction projects in PEI.Job Overview:As a Senior Site Supervisor,...

  • Produce Department Manager

    2 days ago

    Charlottetown, Canada Walmart Canada Full time

    **Résumé des fonctions...**:Gérer tous les associés du rayon des fruits et légumes et les processus du rayon afin d'offrir un haut niveau de service à la clientèle, tout en atteignant les objectifs de production. Ce que vous ferez... 1. Receives merchandise, utilizes equipment appropriately and monitors for repair, administers required paperwork,...

  • Pathways to Academic Success

    4 weeks ago

    Charlottetown, Canada University of Prince Edward Island Full time

    **RESPONSIBILITIES**: - Provide academic coaching, meeting with students in person or online to develop effective study skills and strategies including, but not limited to, time management, effective reading and note taking, presentation skills, etc. - Create academic support resource materials - handouts and electronic - Create and deliver academic support...

  • Produce Department Manager

    2 months ago

    Charlottetown, Canada Walmart Canada Full time

    **Résumé des fonctions... **:Gérer tous les associés du rayon des fruits et légumes et les processus du rayon afin d'offrir un haut niveau de service à la clientèle, tout en atteignant les objectifs de production. Ce que vous ferez... 1. Receives merchandise, utilizes equipment appropriately and monitors for repair, administers required paperwork,...

  • Vice President of Hotel Operations

    7 months ago

    Charlottetown, Canada Rodd Hotels and Resorts Full time

    **Reporting To**: President & CEO **Essential Duties & Responsibilities**: - Plan, organize, staff, direct and control operations in accordance with the goals and objectives of the company. - To provide strong leadership to the General Managers and ensure that the managerial infrastructure keeps pace with the continued growth of the Company. - Assist the...

  • Store Manager

    3 months ago

    Charlottetown, Canada Shelby Inc Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Gas bar - Retail business **Tasks**: - Direct and control daily operations - Evaluate daily operations - Plan and organize daily operations - Manage staff and assign duties - Study market research and trends to determine consumer demand,...

  • Store Manager

    4 months ago

    Charlottetown, Canada Shelby Inc Full time

    Education: - Expérience: **Education**: - Bachelor's degree - or equivalent experience **Work setting**: - Gas bar - Retail business **Tasks**: - Direct and control daily operations - Evaluate daily operations - Plan and organize daily operations - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential...

  • Process Development Student Scientist, Complex

    4 months ago

    Charlottetown, Canada BioVectra Inc. Full time

    BIOVECTRA Inc. is a leading bio-science business in Prince Edward Island and Nova Scotia, focused on contract manufacturing and product development of active pharmaceutical ingredients, pharmaceutical intermediates, and bioreagents. **BIOVECTRA Inc.** has an opening for a **Process Development Student Scientist, Complex Chemistry**. This is an **8-month...

  • Seasonal Helper/ Air Walker

    3 months ago

    Charlottetown, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Charlottetown, Prince Edward Island Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique...