Administrative Lead

6 months ago


Ottawa, Canada 360 Concussion Care Full time

**Organization**:360 Concussion Care

**Position**: Administrative Lead

**Salary Range**: $22-24/hr

**Location**:Ottawa

**Who we are**:
360 Concussion Care is a cutting-edge, multi-disciplinary concussion clinic committed to providing top-notch rehabilitation services. Our approach involves physician-led, interdisciplinary, evidence-based care with a strong focus on patient coaching and education. As a learning health system, we collaborate with leading hospitals and universities, generating valuable research and insights to enhance concussion prevention and treatment. Our leadership team comprises globally recognized concussion researchers and healthcare professionals, including medical doctors, occupational therapists, physiotherapists, and psychologists.

Established in September 2020 in Ottawa, we expanded to Toronto in spring 2021 and Mississauga in October 2022.

**Who we are looking for**:
We are seeking a highly organized and service-oriented individual excited to contribute to our dynamic startup.

If you thrive on working and leading people, possess excellent attention to detail, and exhibit strong organizational and time-management skills, we would love to hear from you. This role will report to the Clinical Director.

This is a full-time role, but we do require flexibility to work up to 6pm some days. This role is in clinic, working out of our Ottawa clinic location. The role has potential growth to a management position.

**Key responsibilities of Administrative Lead**:

- Handling internal referrals and managing faxes.
- Creating and maintaining patient charts in the EMR system.
- Respond to incoming mail and correspondence in a timely manner.
- Conducting patient outreach initiatives.
- Undertaking other administrative tasks as required.

**Additional Requirements**:

- 3+ years of experience working in the medical/healthcare setting. Preferably in a lead reception role.
- Proficiency in using electronic medical records (EMR) systems and a strong understanding of basic office software (Microsoft Office Suite).
- Excellent verbal and written communication skills are essential for effective patient interactions and internal collaboration.
- The ability to adapt to a fast-paced and dynamic work environment, demonstrating flexibility in handling various tasks simultaneously.
- Strong analytical and problem-solving skills to address challenges and find efficient solutions.
- A collaborative and team-oriented approach to working with colleagues from diverse professional backgrounds.

Pay: $22.00-$24.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift

Ability to commute/relocate:

- Ottawa, ON K1H 7X7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Electronic medical records: 1 year (preferred)
- Medical office: 2 years (preferred)

Work Location: In person


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