Dispatcher and Office Administrator

3 days ago


Parksville, Canada Hunter Overhead Doors Full time

**About Us**:
Hunter Overhead Doors is on a mission to be the best garage door service provider in Western Canada. Nestled on beautiful Vancouver Island, we’re surrounded by stunning natural beauty and enjoy mild winters. Whether you love hiking, skiing, or just taking in the ocean views, you’ll thrive here. At Hunter, we pride ourselves on excellent customer service, reliability, and creating a fun, hard-working environment where our employees can grow.

**Position Overview**:
We’re looking for an enthusiastic **Dispatcher and Office Administrator** to become the backbone of our operations. In this role, you’ll play a critical part in ensuring a seamless experience for our customers—from their first call to the final invoice. If you’re organized, tech-savvy, and love helping others, this could be the perfect opportunity for you to shine.

**Key Responsibilities**:

- Coordinate and schedule service appointments for technicians.
- Order parts from suppliers and manage inventory needs.
- Use our quoting tool to prepare and send quotes for new garage doors.
- Assist with various administrative duties as required.

**What We’re Looking For**:

- **Experience**: Proven experience in customer service or office administration. Dispatching and scheduling experience is a plus
- **Skills**: Proficiency with computers, software technology, and a knack for learning new tools quickly.
- **Values**: Humble, hungry for growth, people-smart, reliable, and committed to providing the best possible service for our customers.
- **Personality**: Someone excited to run day-to-day operations and play a vital role in shaping our customers' experiences with the company.

**What We Offer**:
We believe great work deserves great rewards Here’s what you can expect:

- **Compensation**: $25-$27/hour based on experience.
- **Benefits**: Comprehensive health benefits to keep you and your family covered.
- **Work Schedule**: Monday to Friday, 8 AM to 4:30 PM—no late nights or weekend shifts.
- **Professional Growth**: Opportunities to grow into a leadership role managing daily operations.
- **A Great Environment**: Join a collaborative, fun team where your contributions matter.

**Heads Up**
We’re growing fast—really fast That means plenty of change and opportunities for you to make an impact. If you’re someone who thrives in a dynamic environment and loves creating order out of chaos, this is the role for you.

**Ready to Apply?**
If you’re passionate about organization, customer service, and making a difference every day, we’d love to hear from you. Join Hunter Overhead Doors and help us set the standard for excellence in the garage door industry

Pay: $25.00-$27.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- No weekends

**Experience**:

- dispatching: 1 year (preferred)
- Customer support: 1 year (preferred)

Work Location: In person


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