Administrative Support- Child, Youth and Family

4 months ago

Parksville, Canada Island Health Full time

**Job Description**:
In accordance with the Mission, Vision and Values, and strategic directions of Vancouver Island Health Authority patient safety is a priority and a responsibility shared by everyone at VIHA and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate provides administrative support to the Manager, Program Coordinators and Staff. Oversees the daily operations of an office by assisting in the preliminary preparations of budgets and developing short and long term plans for capital needs such as space, equipment etc. Assists in the planning and administration of meetings, events and conferences. Performs a variety of administrative/clerical duties such as: Preparing reports, presentations, typing and formatting a variety of documents and maintaining client records relating to admission, discharge and transfers; creating and maintaining databases, processing and monitoring expenditures, providing site-specific receptionist services including answering general inquiries, greeting clients and maintaining/monitoring appointments and other office activities. Supervises staff.

**QUALIFICATIONS**:
**Education, Training And Experience**:
High school graduation, Diploma in Office Administration and 3 years recent related experience including timekeeping, or an equivalent combination of education, training and experience.

Knowledge of the rules and regulations regarding timekeeping as per applicable union contract.

**Skills And Abilities**:

- Ability to type 60 words per minute.
- Ability to operate within Windows environment including advanced word processing, presentation and spreadsheet software.
- Ability to prepare, maintain and control a variety of documents, records, files and related data.
- Ability to make calculations, changes and updates, often under pressure, with speed and accuracy.
- Interpersonal skills in dealing with problems or issues related to timekeeping.
- Ability to operate related office equipment, e.g. Dictaphone, photocopier, facsimile.
- Ability to communicate orally and in writing.
- As required, must be able to commute between offices to provide assistance.
- Ability to work with stress and deadline pressures and frequent interruptions; initiative, judgment and organizational skills and positive team attitude is essential.
- Ability to work as a member of a client-focused team.
- Ability to deal with the public in a tactful, courteous manner.
- Ability to act with discretion and maintain confidentiality.

**Job Requirements**:

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