Administrative Manager
3 weeks ago
**ADMINISTRATIVE MANAGER**
INTERNAL POSTING
**Department**:Primary Care
**Position**: 1.0 EFT, permanent
**Anticipated Start Date**:ASAP**
**Application Deadline: March 31, 2023**
- Working closely with the Management Team, and the other partners of Access _
- NorWest, in a collaborative and integrated service environment, the Administrative _
- Manager will lead the Primary Care Assistants team, including providing daily guidance _
- & supervision in the areas of customer service, teamwork, and daily work. _
- Responsibilities will also include privacy officer responsibilities, scheduling, hiring, _
- performance appraisal and management, and disciplinary action as required. Full _
- cycle medical billing also a key role, including third party billing, ie. WCB and _
- reconciliation. The Manager will also be responsible for stats and reporting, and will act _
- as a liaison with maintenance crews, property managers, cleaning companies, security _
- companies, and other vendors/services as required for day to day operations and _
- special projects such as building renovations. _
**QUALIFICATIONS**:
- A post-secondary Diploma/Certificate in an applicable field required, with a
focus on Customer Service preferred (ie Certificate in Applied Management:
Customer Service Specialization)
- Minimum 4 years experience supervising staff
- Previous experience in office management and/or supervision in a medical
office/health clinic setting required.
- Minimum 2 years experience as a medical office assistant or equivalent
preferred
- Experience as Privacy Officer and with PHIA legislation an asset
- Experience and knowledge working with diverse staff, programs and client
populations
- Excellent communication and organizational skills
- Ability to multi-task in a fast-paced environment
- Adaptable, flexible character with creative problem solving aptitude
- Exceptional customer service skills with ability to act as a role model and mentor
new staff
- Ability to work collaboratively within an interdisciplinary team environment
- Child/elder abuse and criminal records check required
- Valid driver’s license and access to a vehicle
- Proficient use of MS Office
- Proficient use and knowledge of EMR (Accuro preferred) and medical billing
software required, experience with third party billing, eg. WCB and reconciliation
Work availability: days, evenings, weekends
Trina Raine, HR Coordinator
NorWest Co-op Community Health
**NorWest Co-op Community Health values and supports diversity, equity and inclusion**
**and encourages all qualified individuals to apply. We also encourage members of**
**We thank everyone who expressed interest but only those selected for an interview will**
**be contacted.
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