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Administrative Billing Manager
5 months ago
**Full Job Description**
**Position Title: Administrative Billing Manager**
**Job Status: Full Time, Monday - Friday**
**Reports to: Clinic Business Operations Manager**
**About Us**:
At Heartland Fertility and Gynecology Clinic, we strive to provide support, knowledge, choices and treatment for our fertility patients, ultimately helping them achieve their goal of becoming parents. We are a busy fertility clinic, the only one in all of Manitoba. We have been helping individuals achieve their dreams of family for more than 20 years. This is your opportunity to be part of this miraculous journey.
**Your Role**:
The Administrative Billing Manager will report to and liaise with the Clinic Business Operations Manager. You will be the contact point and will provide direct support to the administrative team. In conjunction with overseeing and providing support to the administrative team the Administrative Billing Manager will be responsible for all MHSC provider billings, submissions and reconciliations, private patient billings, direct insurance billings, accounts receivable and liaising with the clinic accountant.
**Responsibilities**:
- Supervises and coaches all administrative employees.
- In conjunction with the Clinic Business Operations Manager, interviews, hires and creates training plans for new administrative team members.
- Prioritizes and delegates as necessary to improve efficiencies for patients.
- In conjunction with the Clinic Business Operations Manager conducts performance reviews.
- Schedules administrative staff, replaces sick calls etc.
- Processing payments, inputting data into NetSuite, sending patient receipts and invoices.
- Daily sales reconciliation.
- MB Health physician billings including submissions, reconcilliations, uploads and downloads, P1’s and P2’s
- Billing directly to Insurance companies for private patient services.
- Accepting and reconciling payments from Insurance companies
- Liaising with the physicians to ensure billing is correct and appropriate.
- Working in conjunction with the clinic accountant to ensure A/R, reconciliations and year ends are accurate.
- Promoting excellent patient care by all levels of staff.
- In conjunction with the Clinic Business Operations Manager and the Nurse Manager develop, implement and maintain office policies and procedures.
- Ensures patient satisfaction, including trouble shooting complains and developing process improvements to prevent reoccurrences.
- Coordinates staff meetings for administrative staff.
- Ensures staffing is appropriate for day-to-day operations.
- Other duties as assigned.
**Experience/Position Requirements**:
- Minimum 5 years experience with MB Health physician Billings including submissions and reconciliations.
- Minimum 2 years experience in recruitment, performance reviews and in a supervisory capacity.
- Medical Office Assistant or Unit Clerk Certification Required. Previous work experience relevant to the field will be considered if no certification.
- Knowledge of Women’s Health medical terminology.
- Experience using EChart and EHub would be an asset.
- Excellent and efficient computer, communication, and organization skills
- Advanced experience with Accuro is required.
- Must be able to work effectively and productively both independently and as part of the Heartland team.
- Ability to multi-task as needed.
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Vision care
Schedule:
- Monday to Friday
- Weekend availability
Work Location: One location
Application deadline: 2023-02-04
Expected start date: 2023-02-20
