Order Desk Administrator
3 weeks ago
Responsibilities:
- Process orders and quotations using different methods and support inside sales team with quotation requests
- Maintaining sales orders; entering and updating in the system
- Communicate with customers effectively through phone and email
- Help solve delivery issues in a timely and professional manner
- Actively work to meet customers’ needs and create a positive experience
- Coordinate between customer, sales, and shipping
- Previous experience in customer service within manufacturing or a related industry would be an asset
- Professional phone manner and excellent customer service skills
- Proven ability to perform in high-volume, fast paced environment
- Ability to multitask, prioritize, and manage time effectively
- Good problem solving, mathematical and organizational skills
- Strong work ethic and positive team attitude
- Comfortable working with a diverse spectrum of people
- Highly skilled with MS Office including Excel and Outlook
- Outstanding customer service and relationship building skills
- Exceptional attention to details and strong data entry skills
About Equation Staffing Solutions:
Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.
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