Customer Service Representative/order Desk
2 months ago
Centura Western is recruiting for a Customer Service / Order Desk Representative for our Calgary location.
An Order Desk Clerk/Customer Service Representative is a professional who is responsible for managing incoming orders and ensuring customer satisfaction. They process customer orders, track inventory, and communicate with other departments to ensure timely delivery. They have excellent communication and organizational skills and are essential to the smooth operations of any business.
**Responsibilities**:
- Answer incoming calls and transfer as required.
- Review and verify all order information for accuracy and completeness
- Enter and process orders into computer system in a timely and accurate manner
- Communicate any issues or discrepancies with customers and/or sales representatives
- Ensure that orders are fulfilled and shipped to customers on schedule
- Respond to customer inquiries regarding order status and shipping information
- Review and process RMAs for customer returns.
- Maintain accurate and organized records of all orders and related documentation
- Assist with inventory management and tracking of stock levels to ensure availability for customer orders
- Assist in Showroom when needed.
**Requirements**:
- Strong organizational skills
- Excellent verbal and written communication skills
- Proficient in using computer software to enter and track orders accurately
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- 3 years pervious customer service experience, order desk, parts counter or call center experience is an asset
- Previous experience with Prophet 21 (P21) is an advantage.
- Exceptional conflict resolution, negotiation, and objection handling skills
- Attention to detail to ensure accurate order processing and delivery
- Ability to work independently and as part of a team
- High school diploma or equivalent education is required
We thank all applicants for their interest, however only those selected for an interview will be contacted.
Pay: $46,000.00-$50,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Calgary, AB T2H 2Y4: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 3 years (preferred)
Work Location: In person
Application deadline: 2024-10-07
-
Customer Service Representative/order Desk
5 months ago
Calgary, Canada CENTURA TILE Full timeCentura Western is recruiting for a Customer Service / Order Desk Representative for our Calgary location. **Job Duties** - Assist customers with standard account-related requests - Create sales orders, pick tickets and transfers - Review orders & transfers for accuracy and completion - Occasionally work with showroom customers - Provide clear and open...
-
Sales Desk- Customer Service Representative
5 months ago
Calgary, Canada Alggin Metal Industries Ltd Full time**Alggin Metal Industries** is a manufacturer of metal products, servicing the HVAC industry in Calgary for 45 years. In addition to wholesale distribution, Alggin operates one of the largest HVAC manufacturing plants in Western Canada. We also have distribution facilities in Lethbridge and Edmonton. We are seeking a highly motivated and customer-oriented...
-
Order Desk Coordinator
3 weeks ago
Calgary, Alberta, Canada Equation Staffing Solutions Full timeWe are seeking a highly skilled Order Desk Administrator to join our team at Equation Staffing Solutions. As an Order Desk Administrator, you will be responsible for processing orders and quotations, maintaining sales orders, and communicating with customers effectively.Key Responsibilities:Process orders and quotations using different methods and support...
-
Order Desk
6 months ago
Calgary, Canada Equation Staffing Solutions. Full timeDo you enjoy helping customers? Are you familiar with receipt and follow-up of orders? Are you looking to fit into a busy office right away? We’d love to speak to you about this full-time opportunity in Calgary! **Responsibilities**: - Process orders and quotations using different methods and support the inside sales team with quotation requests. -...
-
Order Desk Coordinator
3 weeks ago
Calgary, Alberta, Canada Equation Staffing Solutions Full timeWe are seeking a highly skilled Order Desk Administrator to join our team at Equation Staffing Solutions. As an Order Desk Administrator, you will be responsible for processing orders and quotations, maintaining sales orders, and communicating with customers effectively through phone and email. You will also be required to help solve delivery issues in a...
-
Order Desk Assistant
2 months ago
Calgary, Canada Willow Park Wines & Spirits Full time**Order Desk/Customer Service Agent - Full-Time** The Order Desk/Customer Service Agent is responsible for assisting our growing commercial department in a high-paced environment. This position will be responsible for handling administration duties, data entry, phone orders, and key reporting for the division. **Principle Duties**: - Processing and...
-
Order Desk Clerk/customer Service Rep
1 month ago
Calgary, Canada Cloverdale Paint Inc Full time_Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 120 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._ The Order Desk is primarily responsible for processing order requests from internal...
-
Customer Service Representative
2 months ago
Calgary, Canada Pinnacle Distribution Inc. Full time**Pinnacle Wholesale Foods Inc., is a locally owned and operated Food Service Distributor and is currently looking to hire a permanent, full-time, Customer Service/Order Desk Representative.** **Primary Responsibilities**: **Customer Service** - First point of contact for all incoming and walk in customers; behaving in a manner that is consistent with...
-
Customer Service Representative
3 weeks ago
Calgary, Alberta, Canada Guru Road Connections Ltd. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Guru Road Connections Ltd. as a Front Desk Coordinator.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
3 weeks ago
Calgary, Alberta, Canada TECHLIGENT SYSTEMS INC. Full timeJob Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at TECHLIGENT SYSTEMS INC. as a Front Desk Coordinator. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key Responsibilities:Provide exceptional customer service to...
-
Customer Service Representative
3 weeks ago
Calgary, Alberta, Canada Guru Road Connections Ltd. Full timeGuru Road Connections Ltd. is seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.Key ResponsibilitiesFront Desk Reception: Greet clients and direct them to the relevant contacts or service areas.Information Provision: Provide basic...
-
Customer Service Representative
3 weeks ago
Calgary, Alberta, Canada Jon & Jay Dental Laboratory Ltd Full timeWe are seeking a skilled Customer Service Representative to join our team at Jon & Jay Dental Laboratory Ltd. As a key member of our front desk, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesGreeting and Directing: Greet people and direct them to contacts or service areas.Information...
-
Order Desk Support
5 months ago
Calgary, Canada Compass Group Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Customer Service Representative
3 weeks ago
Calgary, Alberta, Canada Apollo Dental and Christie crosing Full timeJob Title: Customer Service RepresentativeAbout the Role: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Apollo Dental and Christie crossing. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.Key...
-
Customer Service Representative
3 weeks ago
Calgary, Alberta, Canada GURU KIRPA TRAVELS Full timeWe are seeking a skilled Customer Service Representative to join our team at PERFECT FINISHING CORP. as a Front Desk Coordinator. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.Key Responsibilities:Provide exceptional customer service to clients and the publicManage front desk...
-
Customer Service Representative
3 weeks ago
Calgary, Alberta, Canada Skyworld Travel Ltd. Full timeAt Skyworld Travel Ltd., we are seeking a skilled Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service to our clients and the public. Your duties will include greeting people and directing them to contacts or service areas, providing basic information, and...
-
Customer Service Representative
3 weeks ago
Calgary, Alberta, Canada Equest Full timeJob Title: Account Service RepresentativeLynden International Logistics ULC is seeking a skilled Account Service Representative to provide exceptional customer service to our clients. As a key member of our customer service department, you will be responsible for handling inquiries, resolving issues, and coordinating shipments to guarantee timely...
-
Customer Service Desk Associate
5 months ago
Calgary, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...
-
Customer Service Representative
3 weeks ago
Calgary, Alberta, Canada JREN Energy Inc Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at JREN Energy Inc. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesCustomer Service:...
-
Customer Service Representative
3 weeks ago
Calgary, Alberta, Canada King Truck Loan & Leasing Inc. Full timeWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at King Truck Loan & Leasing Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service, answering phone calls, and responding to emails in a timely and professional manner.The ideal candidate will have...