Customer Service Representative/order Desk
3 months ago
Centura Western is recruiting for a Customer Service / Order Desk Representative for our Calgary location.
An Order Desk Clerk/Customer Service Representative is a professional who is responsible for managing incoming orders and ensuring customer satisfaction. They process customer orders, track inventory, and communicate with other departments to ensure timely delivery. They have excellent communication and organizational skills and are essential to the smooth operations of any business.
**Responsibilities**:
- Answer incoming calls and transfer as required.
- Review and verify all order information for accuracy and completeness
- Enter and process orders into computer system in a timely and accurate manner
- Communicate any issues or discrepancies with customers and/or sales representatives
- Ensure that orders are fulfilled and shipped to customers on schedule
- Respond to customer inquiries regarding order status and shipping information
- Review and process RMAs for customer returns.
- Maintain accurate and organized records of all orders and related documentation
- Assist with inventory management and tracking of stock levels to ensure availability for customer orders
- Assist in Showroom when needed.
**Requirements**:
- Strong organizational skills
- Excellent verbal and written communication skills
- Proficient in using computer software to enter and track orders accurately
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- 3 years pervious customer service experience, order desk, parts counter or call center experience is an asset
- Previous experience with Prophet 21 (P21) is an advantage.
- Exceptional conflict resolution, negotiation, and objection handling skills
- Attention to detail to ensure accurate order processing and delivery
- Ability to work independently and as part of a team
- High school diploma or equivalent education is required
We thank all applicants for their interest, however only those selected for an interview will be contacted.
Pay: $46,000.00-$50,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Calgary, AB T2H 2Y4: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 3 years (preferred)
Work Location: In person
Application deadline: 2024-10-07
-
Customer Service Representative
4 weeks ago
Calgary, Alberta, Canada Equation Staffing Solutions Full timeWe are seeking a highly skilled and experienced Customer Service Representative to join our team in SE Calgary. As an Order Desk Administrator, you will play a crucial role in ensuring seamless customer experiences through effective order processing, timely issue resolution, and excellent communication.About the RoleThis is a full-time opportunity that...
-
Inside Sales
1 week ago
Calgary, Canada Engage Building Products Full time**OUR COMPANY** Our head office and warehouse is located in Calgary, AB. We manufacture and sell aluminum trim systems for lap siding, fiber cement panel and aluminum composite materials (ACM), primarily in the United States and Canada. Our products are cutting edge technology and highly innovative. With many patents in place or pending, Our Company has...
-
Sales Desk- Customer Service Representative
7 months ago
Calgary, Canada Alggin Metal Industries Ltd Full time**Alggin Metal Industries** is a manufacturer of metal products, servicing the HVAC industry in Calgary for 45 years. In addition to wholesale distribution, Alggin operates one of the largest HVAC manufacturing plants in Western Canada. We also have distribution facilities in Lethbridge and Edmonton. We are seeking a highly motivated and customer-oriented...
-
Order Desk
7 months ago
Calgary, Canada Equation Staffing Solutions. Full timeDo you enjoy helping customers? Are you familiar with receipt and follow-up of orders? Are you looking to fit into a busy office right away? We’d love to speak to you about this full-time opportunity in Calgary! **Responsibilities**: - Process orders and quotations using different methods and support the inside sales team with quotation requests. -...
-
Order Desk Assistant
3 months ago
Calgary, Canada Willow Park Wines & Spirits Full time**Order Desk/Customer Service Agent - Full-Time** The Order Desk/Customer Service Agent is responsible for assisting our growing commercial department in a high-paced environment. This position will be responsible for handling administration duties, data entry, phone orders, and key reporting for the division. **Principle Duties**: - Processing and...
-
Order Desk Clerk/customer Service Rep
3 months ago
Calgary, Canada Cloverdale Paint Inc Full time_Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 120 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._ The Order Desk is primarily responsible for processing order requests from internal...
-
Customer Service Representative
3 months ago
Calgary, Canada Pinnacle Distribution Inc. Full time**Pinnacle Wholesale Foods Inc., is a locally owned and operated Food Service Distributor and is currently looking to hire a permanent, full-time, Customer Service/Order Desk Representative.** **Primary Responsibilities**: **Customer Service** - First point of contact for all incoming and walk in customers; behaving in a manner that is consistent with...
-
Order Desk Support
6 months ago
Calgary, Canada Compass Group Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Customer Service Representative
7 days ago
Calgary, Alberta, Canada Tommy Gun's Original Barbershop Full timeWe are seeking a dynamic and enthusiastic Customer Service Representative to join our team at Tommy Gun's Original Barbershop in Emerald Hills, Sherwood Park. As a Front Desk Associate, you will be the first point of contact for our clients, providing exceptional customer service and creating a welcoming atmosphere.Job Summary:This is a part-time opportunity...
-
Customer Service Representative
4 weeks ago
Calgary, Alberta, Canada MOCHANIC'S AUTO SERVICE Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at MOCHANIC'S AUTO SERVICE.ResponsibilitiesRespond to Customer Inquiries: Provide timely and accurate information to customers regarding their services, addressing any concerns or issues they may have.Arrange Billing and Refunds: Efficiently...
-
Order Desk Administrator
2 months ago
Calgary, Canada Equation Staffing Solutions Full timeDo you enjoy helping customers? Are you familiar with receipt and follow up of orders? Are you looking to fit into a busy office right away? We’d love to speak to you about this full-time opportunity in SE Calgary! Responsibilities:Process orders and quotations using different methods and support inside sales team with quotation requestsMaintaining sales...
-
Order Desk Administrator
2 months ago
Calgary, Canada Equation Staffing Solutions Full timeDo you enjoy helping customers? Are you familiar with receipt and follow up of orders? Are you looking to fit into a busy office right away? We’d love to speak to you about this full-time opportunity in SE Calgary! Responsibilities:Process orders and quotations using different methods and support inside sales team with quotation requestsMaintaining sales...
-
Customer Service Representative
6 months ago
Calgary, Canada FUEL Mobile Full time**Calgary & Halifax Locations**: **Customer Service Representative, Enterprise Wireless Support**: **Job Summary**: As a Customer Service Representative within our Wireless Concierge team, you are the first line of contact for our corporate clients across North America and beyond. - Act as a customer liaison, process service requests and handle escalations...
-
Front Desk Representative
4 weeks ago
Calgary, Alberta, Canada Mann International Travel & Tours & Insurance & Mortgage Group Ltd. Full timeAt Mann International Travel & Tours & Insurance & Mortgage Group Ltd., we are seeking a highly skilled Front Desk Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to clients and the public.About the RoleWe offer a competitive salary range of $35,000 - $50,000 per year, based on...
-
Customer Service Representative
6 months ago
Calgary, Canada David's Bridal Full timeBEST. JOB. EVER! - Minimal weekday hours required (join for weekends only!) - Generous Team Member discount - $500 bonus for every referral hired with NO LIMIT* - Competitive hourly pay rates & team bonus - Additional terms and conditions apply. At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one,...
-
Manager, IT Service Desk
7 months ago
Calgary, Canada BURNCO LLC Full time**BURNCO **is currently looking to hire an energetic, personable, and highly capable **Manager, IT Service Desk** for our IT Service Desk Team within our Information Technology team. This will be an onsite role located at our **Calgary, Alberta** head office that will require travel to our field sites in our Canadian region, and will report directly to our...
-
Customer Service Representative
3 days ago
Calgary, Alberta, Canada Equation Staffing Solutions Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative - Order Processing Specialist. In this role, you will be responsible for processing orders and quotations using different methods and supporting the inside sales team with quotation requests.Key ResponsibilitiesProcess orders and...
-
Order Fulfillment Representative
2 months ago
Calgary, Canada Compugen Inc Full time**Job Title** Order Fulfillment Representative **Vacancy No** VN7492 **Company Name** Compugen Inc **Work Location** Calgary, AB **Base Pay Range** To be discussed during the recruitment process **Job Details** **Position: Order Fulfilment Representative** **Location: Any location in Canada***:About Compugen** Compugen is Canada's largest...
-
Customer Service Representative
4 weeks ago
Calgary, Alberta, Canada Walden Nails Full timeJob Title: Customer Service Representative About Walden NailsWe are a dynamic and rapidly growing nail care company, dedicated to providing exceptional customer experiences. Our team is passionate about delivering top-notch services that exceed our clients' expectations. Salary Range:We offer a competitive salary range of $45,000 - $55,000 per year,...
-
Customer Service Representative
1 month ago
Calgary, Canada Cascades Full time**Welcome home!** At Cascades, **Sustainable Development** means** Respecting the True Nature** of our 10,000 talents. We put you first: - Flex and connected mode (telecommuting, flexible schedule) - Profit sharing plan - Telemedicine, Group insurance and pension plan with company contributions - Accessible gym space or annual flexible reimbursement...