Resource Desk Administrator

6 months ago


Calgary, Canada Homewood Health Full time

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Resource Desk Administrator, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here

What you’ll be doing:

Greet clients, check them in, and ensure beverages are offered. Notify clinicians when clients arrive Take incoming calls, manage the switchboard, and ensure daily set-up of the office Perform general office duties including handling the courier, incoming mail, and sorting faxes Arrange meeting rooms, this includes the setup of refreshments and coordinating the invites for visiting staff members and clients Send office memos, including property management information when required Ordering office supplies, testing materials, kitchen supplies, and any special requests Coordinate and delegate office space for Clinicians Fix, contact, and follow up with any scheduling errors Ensure the security and effective transfer of client files Revise clinician schedules where needed and rebook all returning clients Liaise with building maintenance and suppliers/vendors Assist with special projects assigned by supervisor

What we’re looking for:

Minimum 2 years of experience in a professional office and customer service environment Experience with Microsoft Office (Word, Excel, PowerPoint) and be comfortable using other technical platforms Post-secondary education and courses in psychology and/or business administration would be an asset Strong organizational and time management skills Excellent English, verbal and written communication skills; French language would be an asset Exhibit positive service behaviors to both internal and external stakeholders Ability to work well with others Take responsibility for actions and decisions Commitment to professionalism and confidentiality Embraces new ideas and ways to do things Detail-oriented individual who works accurately

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.



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