CLK 12R

1 day ago

Victoria, Canada Government of British Columbia Full time

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retail brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government’s goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming.

BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB’s core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.

About this role:

Reporting to the Senior Store Manager, the Product Consultant will provide an exciting, professional, and interesting shopping experience, one that facilitates and is conducive to repeat business by providing a high level of customer service. This role will facilitate staff educational sessions and tastings to maximize transaction values through sharing effective selling techniques. It is the Product Consultant's role to enhance the retail environment with In-store Marketing Program and Product Consultant generated displays. They will also be responsible for managing effective product portfolios, consistent with industry and demographic trends, to maximize revenue generating potential. The Product Consultants will act as an educational product information resource for staff and customers.

The successful candidate may be required to lift liquor cases up to 50 lbs. to varying heights, stand at a cash register for extended periods of time and perform warehouse duties including frequent bending and standing.

Successful completion of Serving It Right certification will be required prior to confirmation of any appointments of this position. A criminal record check is required.

Position Requirements:

Education and Experience:

  • Secondary (high) school diploma or equivalent certificate.
  • A minimum of one year of recent customer service experience in a retail environment.
  • Experience with achieving and driving sales.
  • Successful completion of WSET Two, LDB Product Knowledge II, or equivalent industry course.

Preference may be given to those candidates with any of the following:

  • Experience facilitating product education sessions with customers and staff.
  • Experience with in-store promotion and marketing programs.

*Recent experience is defined as occurring within the last 5 years.

Application instructions:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities, and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered:

  • A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
  • Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact Steph Mitchell, HR Coordinator, at steph.mitchell@bcldb.com.

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

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