Area Revenue Manager, Fairmont Pacific Northwest Hotels

2 months ago

Vancouver, British Columbia, Canada Hotel Fairmont Empress Full time

Company Description

Take part in the sustainable travel revolution at our harbor-front, eco-conscious hotel, which is home to Vancouver's first green roof and honey bee apiary. You'll be involved in building Fairmont Waterfront's ongoing reputation of excellence, which has recently seen us recognized as the 2nd Best Hotel in Canada by the readers of Conde Nast; Fairmont Waterfront offers relaxed luxury, incredible water views and is just steps away from Vancouver's seawall, Gastown and Canada Place. About us:

Why work at Fairmont Waterfront?

  • Deeply committed to sustainability and community
  • More than 50% of leadership team including c-suite, are women
  • Firm believers in diversity - we have colleagues from 60 countries
  • Passionate advocates for the LGBTQSIA + community - 365 days of the year, gender inclusive change rooms, only hotel brand to participate in Vancouver Pride Parade, on-going diversity training for all colleagues, hotel level committee and representation
  • Industry leading Leadership program and learning program through our Academies
  • Great perks - Colleague Travel Discount Program* that provides discounted rates for travel to over 5300 Accor hotels Worldwide, food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program, Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more
  • One free stay through our Be Our Guest Program
  • Competitive annual salary commensurate with experience, starting at $80,000

*full-time and part-time status colleagues

Job Description

Area Revenue Manager, Fairmont Pacific Northwest Hotels

Supporting Fairmont Waterfront, Fairmont Hotel Vancouver, Fairmont Pacific Rim, Fairmont Empress and Fairmont Vancouver Airport, the Area Revenue Manager is responsible for maximizing revenue and profitability.

What you will be doing:
Reporting to the Senior Director, Revenue Management, responsibilities and essential job functions include but are not limited to the following:

  • Working within the revenue management team to align strategies of 5 hotels in order to win the business for the brand. Combined hotels have over 2200 guest rooms.
  • Support and develop long term plans with DOSM and RM team, including selling strategies and rate parameters.
  • Chair property weekly RevMax and group meetings to help maximize profitability decisions and manage wash
  • Play an active role in the Strategic Planning, Marketing Plan and Budgeting process
  • Assist in the mentorship and training of revenue management analyst
  • Optimize hotel and corporate pricing strategies through management of pricing levels, stay restrictions and other tactics. These should be congruent with demand factors and are managed through all distribution channels.
  • Provide direction and support for leisure and business travel sales managers, to determine effective and engaging rate offers (packages) which are then offered to the right customer, in the right channel.
  • Collaborate with marketing teams to ensure the best exposure for variety of offers.
  • Ensure the combined inventory/pricing strategies are rational amongst the cluster properties, and in relation to the competition.
  • Work with the Pacific Northwest Revenue management team to define optimal mix of business dependent on demand patterns
  • Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace.
  • Continuous analysis of changing channel distribution models and the impact on consumer booking trends
  • Coordinate with brand Distribution team to ensure efficient delivery of reservations to CRS.
  • Complete special projects to creatively find new ways to generate revenues, including restaurant revenue management and spa revenue management.
  • Liaise with Reservations, Front Office, Events and Sales teams to ensure the highest level of guest service is maintained, while maximizing profit
  • Ensures accurate and timely preparation of analytical reports
  • Stay current with industry changes and how it may impact demand, including our customer industries
  • Participate in departmental / self-guided training and development
  • Prepare weekly, monthly, quarterly and annual reports, as required
Qualifications

Your experience and skills include:

  • Strategic thinking, combined with the proven ability to move strategy into action are foremost attributes.
  • Comfortable in discussion forums; able to present ideas succinctly and convincingly.
  • Proven experience in analysis and problem solving required.
  • Team building skills and proven track record is essential.
  • Self-study and independent work ethics are required.
  • Highly organized with the ability to manage multiple priorities under time constraints is key to the success of this individual
  • Strong experience, or adaptable training, in the use of automated systems, PCs and office products, e.g.: Excel, Word
  • Knowledge of Fairmont Sales & Property Management automation, including Property Manager, CRS, OXI Interfaces, Passkey, Opera products, and IDeaS revenue management system.
  • Previous Experience in Revenue Management is an asset. Minimum of 2 year's experience as Sales Manager, Front Office Manager, or Reservations Manager; or 2 year's experience in a related area.
  • University/College degree in a related discipline preferred
Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

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