Account Manager

2 months ago

Hamilton, Ontario, Canada FirstOntario Credit Union Full time

Why FirstOntario?

  • Competitive compensation packages
  • Top-tier health and wellness benefits, along with both a Health Spend Account ($500/yr) and a Personal Spend Account (up to $125/yr)
  • Up to $1000 per year towards professional development
  • Pension Plan
  • Company-wide Employee Volunteer program (Blue Wave Program)
  • Employee and Family Assistance Program
  • Exclusive banking benefits

Job Overview

The (Senior) Account Manager - CMHC, Commercial Services is accountable for delivering unforgettable service to existing and new Business Members while embedding FirstOntario Business into the community to become the business lender of choice. The (Senior) Account Manager - CMHC, Commercial Services is also responsible for supporting FirstOntario Credit Union's strategic goals by achieving sales targets in loans, mortgages, deposits, and fees with the objective of driving business primarily in CMHC Multi-unit Residential assets.


Role

  • Be a trusted advisor to your members and provide credible advice through dedicated support and service that leads to increased volumes of commercial CMHC insured business.
  • Be responsible for the underwriting, management and administration of commercial loans within your portfolio
  • Responsible for CMHC insured multi-residential mortgage origination, both directly and through third party partners.
  • Work closely with our Treasury Department to maintain and develop third party relationships.
  • Responsible for all aspects of credit underwriting for CMHC transactions and reviewing CMHC transactions underwritten by BBG originator third party partners.
  • Oversee the sourcing, credit write-up, adjudication and review of Commercial credit files with a concentration on CMHC insured transactions, while ensuring risk mitigating strategies including audit are implemented.
  • Proactively manage your credit portfolio reviews such that they are completed in advance of their annual expiry dates, which may include but is not limited to tracking, pursuing and analyzing annual reporting requirements from each Member in a timely manner.
  • Identify areas of opportunity within sales targets in a timely manner and implement action plans
  • Take action on a disciplined sales/service plan and processes including effectively using campaigns developed by business partners to achieve annual financial targets
  • Act as point person for third party CMHC origination partner firms in partnership with Treasury
  • Actively solicit for new CMHC origination business
  • Develop a network within the CMHC MURM (Multi Unit Residential Mortgage) sector
  • Develop "subject matter expertise" in the CMHC MURM sector for FirstOntario
  • Work closely with Treasury Department on securitization opportunities for CMHC insured MURM's
  • Be actively involved in the local business community by joining various local business associations and attending/representing FirstOntario at special business events
  • Consider health & safety as a primary concern to ensure the overall well-being of self and others
  • Perform other duties as required

Required Skills

  • Have a post-secondary diploma or degree in Business Administration, Commerce and/or Economics or the equivalent of industry experience
  • Have a strong business acumen from your four to six (4-6) years' tenure in Business/Commercial banking or experience from other Member facing and/or Credit adjudication roles
  • Have five plus (5+) years of experience in Commercial Real Estate underwriting; Development and Construction underwriting considered an asset
  • CMHC underwriting experience an asset
  • Stay abreast of all credit and investment product and services and stay current on our processes
  • Demonstrate your sales management skills in setting and monitoring sales targets, plans, pipelines and activities
  • Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures
  • Be willing to work flexible hours including evenings and weekends as the job demands and travel to meet your member's needs

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