Account Manager

2 weeks ago


Hamilton, Ontario, Canada Staalduinen Floral Ltd Full time

About Staalduinen Floral Ltd.

Staalduinen Floral Ltd. is a leading distributor of cut flowers, flowering plants, and floral supplies. With over 60 years of experience, we've built a reputation for providing high-quality products, exceptional service, and reliable order fulfillment. Our company culture emphasizes continuous improvement and teamwork, fostering a dynamic and positive work environment.

Why Choose Staalduinen Floral Ltd.?

At Staalduinen Floral, we offer a rewarding career path with opportunities for growth and development. Our employees enjoy a supportive and collaborative atmosphere where their contributions are valued. We're proud of our long-tenured team members who consistently demonstrate their expertise and dedication to the floral industry.

About The Position

We are seeking an Account Manager to join our sales team. Reporting directly to the Director of Sales and General Manager, you will be responsible for cultivating and managing client relationships, driving sales growth, and ensuring customer satisfaction.

Responsibilities:

  • Develop and maintain strong relationships with existing clients, understanding their needs and providing tailored solutions.
  • Process orders accurately and efficiently, confirming details with clients to ensure complete satisfaction.
  • Identify new sales opportunities and acquire new customers through proactive outreach and networking.
  • Provide exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues effectively.
  • Stay informed about industry trends, product offerings, and competitive landscape to provide valuable insights to clients.
  • Collaborate with internal teams to ensure seamless order fulfillment and timely delivery of products.

Qualifications:

  • 2+ years of proven experience in inside sales or account management, preferably within the floral industry.
  • Excellent communication, interpersonal, and presentation skills.
  • Strong sales acumen with a track record of exceeding targets.
  • Proficiency in Microsoft Office Suite and ERP software.
  • Ability to work independently and as part of a team in a fast-paced environment.

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