Commercial Insurance Account Manager

3 weeks ago


Hamilton, Ontario, Canada BFL Canada Full time

Join us for a fulfilling career journey

We empower our team members to shape their professional paths through ongoing education and dedicated training initiatives. Our employees are at the forefront of our mission, fostering personal and professional growth through engaging projects and rewarding challenges. We motivate individuals to pursue their passions, grounded in our core values of integrity, respect, diversity, and community engagement. Our vibrant team thrives on entrepreneurship, innovation, and collaboration. We provide competitive compensation and a comprehensive benefits package from day one, including extensive medical and dental plans, telehealth services, employee assistance programs, and retirement savings options. We value work-life balance, offering a hybrid work model, wellness allowances, and year-round social events.

We are seeking a Commercial Insurance Account Manager to enhance our team

In this role, you will be tasked with identifying and pursuing new business prospects while managing a profitable portfolio aligned with the company's strategic goals.

If you are driven and seeking a dynamic workplace that fosters growth, you will thrive in our environment.

Responsibilities of the Commercial Insurance Account Manager

Actively cultivate and strengthen relationships with broker partners, clients, and their operational teams. Generate new business through networking and various prospecting strategies. Expand business opportunities through established broker channels, key insurer partnerships, and a growing client base. Provide recommendations to prospects and existing clients to enhance their insurance coverage. Collaborate with team members to ensure all tasks related to new business and renewals are completed efficiently. Address client, carrier, and accounting inquiries, including coverage clarifications, collections, discrepancies, billing issues, and claims. Adhere to all company and regulatory compliance standards. Engage in industry events and targeted public relations activities as necessary. Develop and implement an annual business plan that aligns with departmental objectives. Conduct annual stewardship reviews with clients in collaboration with the team. Maintain consistent communication with existing clients to deliver exceptional service and meet their needs. Respond promptly and professionally to inquiries from clients and the marketing team. Review new policy documents and other materials for accuracy and completeness. Keep thorough documentation for various accounts and correspondence.

Ideal Candidate Profile

Possesses a valid RIBO license. Has over 10 years of experience in the insurance sector, with at least 5 years in an Account Manager or Client Executive capacity. Experienced in brokering commercial risks within Canada. Client-focused with proven relationship-building capabilities. Works effectively with colleagues across the organization. Exhibits excellent interpersonal, communication, and presentation skills. Capable of working both collaboratively and independently with minimal oversight. Demonstrates strong attention to detail, organizational skills, and the ability to manage multiple tasks. Proven ability to prioritize competing demands and meet deadlines under pressure. Proficient in computer applications, including PowerPoint, Excel, and Word.

About Us

Established in 1987, BFL CANADA is a leading employee-owned Risk Management, Insurance Brokerage, and Employee Benefits consulting firm in North America. With a team of over 1,300 professionals across 26 offices, we encourage our employees to showcase their creativity, leadership, and entrepreneurial spirit.

Learn More About Us

Our Hamilton office is conveniently located and easily accessible, surrounded by a variety of excellent dining options for enjoyable lunches or after-work gatherings.

Stay connected with us to discover more about our activities and explore additional career opportunities.



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