Showroom Coordinator

6 months ago


Toronto, Canada GAV MGMT Full time

Seeking a proactive and detail-oriented Showroom Coordinator to enhance our dynamic team at our downtown Toronto location. This role is suited for someone who is passionate about delivering exceptional customer service and has a knack for coordinating engaging presentations and events. If you are someone who thrives in a vibrant, customer-facing environment and are interested in retail and operational dynamics, we encourage you to apply.


Responsibilities:

  • Efficiently manage the daily operations of the showroom to provide a seamless, high-quality experience for all visitors.
  • Collaborate with suppliers and manufacturers to organize compelling product demonstrations and marketing events.
  • Maintain robust relationships with product marketing teams to ensure the showroom is always featuring the latest and most relevant products.
  • Handle the scheduling, setup, and breakdown of events and presentations, ensuring smooth execution and adherence to planned details.
  • Offer detailed product information and assist customers with special requests to elevate their shopping experience.
  • Oversee inventory management and ensure the showroom presentation is consistently up to the standards of GAV.
  • Implement strategies aimed at boosting visitor numbers and increasing engagement with showroom displays.
  • Gather and analyze customer feedback to furnish actionable insights to management, driving improvements and strategic adjustments.

Qualifications:

  • High school diploma or equivalent required; further education in marketing, business administration, or related fields preferred.
  • Proven retail or customer service experience, especially within a showroom setting, is highly valued.
  • Strong organizational and multitasking skills, with a proven track record of managing multiple projects simultaneously.
  • Excellent verbal and written communication skills, with the ability to forge strong connections with suppliers, colleagues, and clients.
  • Flexibility to work varied hours, including evenings and weekends, to support showroom events and operational needs.

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