Program Coordinator

6 months ago

Toronto, Canada Bayshore HealthCare Full time

Job Description

JOB SUMMARY 
To provide administrative program, and call center support to the Payor Solutions department within Bayshore Specialty Rx. To complete all client referrals, program communications, inputs data and maintains data integrity, and triages all inbound call center inquiries as required by the Bayshore Specialty Rx Payor Solutions department. 

This role is operated on a remote basis and is open to candidates that reside in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, Northwest Territories, Nunavut, and Yukon. 

This is a  1  year contract role with 37.5 hours weekly. 

Pay range - $45,000 to $50,000

DUTIES AND RESPONSIBILITIES 
• Act as a central resource liaison for program stakeholders, which include clients, patient support programs, plan members and pharmacies. 
• Proactively offer assistance to plan members and advocate on their behalf. 
• Provide updates to stakeholders as requested and required. Perform data-entry, answer inbound calls, make outbound calls, manage program e-mail inboxes, and fax software, general administrative functions. 
• Triage program referrals, emails, communications, and tasks to program staff once entered into the CRM. 
• Provide other ongoing administrative help and support to Program Manager, Payor Solutions as needed.
• Acquire data from primary or secondary data sources and maintain databases/ CRM systems. 
• Participate in data integrity/file cleanup projects as required 
• Performing additional duties to include reconciliation of billing data, data entry, filing, obtaining, and obtaining/organizing supporting documentation including preparation of reports, spreadsheets and dashboards as needed; ensuring monthly timelines and targets are met.
• Ensure deadlines are met for all reporting and service commitments. 
• Assist with training and mentoring of new staff
• Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System.
• Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns. 
• Maintain confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel. 
• Participate in ongoing internal and/ or external continuing education activities. 
• Complete other tasks as requested.

Job Qualification

QUALIFICATIONS 
• Bilingualism in English and French is considered an asset.
• Experience in the insurance, healthcare, or pharmaceutical industry is an asset.
• Experience working with insurance data is an asset. 
• Strong customer service, communication, problem solving skills required. 
• Exceptional interpersonal skills and ability to work independently and as part of a team.
• Organized with a high attention to detail. 
• Excellent verbal and written skills in English.
• Ability to work in a high paced environment. 
• Ability to adapt to change quickly.
• Expert knowledge of Microsoft Office (Excel, Word, Outlook)
• Post-secondary education or equivalent.
• At least one year of recent experience in insurance or pharmaceutical customer service-related role
• At least one year of recent experience in an administrative role. 

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis. 

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.” 

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.

  • Program Coordinator

    3 months ago

    Toronto, Canada The Salvation Army: Toronto Harbour Light Ministries Men's Concurrent Disorder Treatment Program Full time

    **Position Purpose summary**:Toronto Harbour Light Treatment Program provides live-in treatment support for men with substance use/concurrent disorders, working from a trauma informed perspective. Manager leads the day to day operations of onsite team. Position requires budgeting, planning and administration, along with clinical supervision of multiple teams...

  • Program Coordinator

    6 months ago

    Toronto, Canada HR A la Carte Full time

    Addictions and Mental Health Ontario (AMHO) is seeking a Program Coordinator to support program operations for the Excellence through Quality Improvement Project (E-QIP) and the AMHO Quality and System Transformation portfolio. E-QIP is an initiative jointly led by Addictions and Mental Health Ontario (AMHO) and the Canadian Mental Health Association (CMHA)...

  • Programming Coordinator

    2 months ago

    Toronto, Canada TO Live Full time

    **Employment Opportunity** **Programming Coordinator** **TO Live** **Toronto, Canada** TO Live has an exciting full-time opportunity in its Programming Department in the role of Programming Coordinator. The Programming Department of TO Live, headed by the Vice-President of Programming is responsible for securing, servicing, and delivering TO Live’s...

  • Program Coordinator

    6 months ago

    Toronto, Canada ONTARIO ASSOCIATION OF CHILDRENS AID SOCIETIES Full time

    **Job Posting #** 1028 **Title**: Program Coordinator **Classification**: Professional **Employment Duration**: Contract, Full-Time **Salary Range**: $55,097 - $68,830 **Location**: Toronto, ON The Ontario Association of Children’s Aid Societies (OACAS) has represented Children’s Aid Societies in Ontario since 1912, providing service in the areas...

  • Program Coordinator

    6 months ago

    Toronto, Canada Times Change Women's Employment Service Full time

    **Program Coordinator - ElevateHer Program** Times Change Women’s Employment Service is an incorporated non-profit charitable community agency. For 50 years, we have been providing women with free employment workshops, computer training, counselling and resources. Our mandate is to advance gender equity by helping women increase their prosperity and...

  • Part Time Activity Coordinator

    3 months ago

    Toronto, Canada International Youth Program Full time

    **Company**: International Youth Program (IYP) **Location**: Royal Canadian Institute of International Studies, 1992 Yonge St, Unit #200, Toronto, ON M4S 1Z7 **Hours**: 13 hours per week **Schedule**: Mondays 1 PM - 7 PM, Tuesdays & Wednesdays 4 PM - 7 PM **Job Overview**: IYP is seeking a dynamic and enthusiastic **Part-Time Activity Coordinator** to guide...

  • Program Coordinator

    7 months ago

    Toronto, Canada Maxxit Systems Inc Full time

    **WHO WE ARE** Maxxit Systems Inc. works closely with architects and contractors to translate design intent into beautiful, durable, easy-to-install architectural components for commercial and retail projects across North America. With manufacturing facilities in Toronto Ontario, Maxxit specializes in design assist, project management, and fabrication of...

  • Program Coordinator

    1 month ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:11/22/2024 **Req ID**: 40803 **Faculty/Division**: Temerty Faculty of Medicine **Department**: Department of Medicine **Campus**: St. George (Downtown Toronto) **Position Number**: 00049840 **Description**: **About us**: Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of...

  • Program Coordinator, Specialized Programs

    3 weeks ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:12/05/2024 **Req ID**: 40969 **Faculty/Division**: School of Management **Department**: Joseph L. Rotman School of Management **Campus**: St. George (Downtown Toronto) **Description**: **About us**: The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of...

  • Program Coordinator

    4 months ago

    Toronto, Canada Jack.org Full time

    Embark on a transformative journey with Jack.org, where you will play a pivotal role in reshaping youth mental health across Canada. Our mission is to empower young individuals with community, knowledge, and tools to champion mental well-being. We envision a world where youth experience mental well-being, not distress. We stand poised and empowered for this...

  • Program Coordinator

    2 months ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:10/11/2024 **Req ID**: 40153 **Faculty/Division**: Temerty Faculty of Medicine **Department**: Department of Medicine **Campus**: St. George (Downtown Toronto) **Position Number**: 00049842 **Description**: **About us**: Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of...

  • Program Coordinator

    3 months ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:09/24/2024 **Req ID**: 39847 **Faculty/Division**: Temerty Faculty of Medicine **Department**: Department of Medicine **Campus**: St. George (Downtown Toronto) **Position Number**: 00049843 **Description**: **About us**: Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of...

  • Program Coordinator

    4 months ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Program Coordinator

    4 months ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:08/22/2024 **Req ID**: 39430 **Faculty/Division**: UofT Scarborough **Department**: UTSC:Dept-Language Studies **Campus**: University of Toronto Scarborough (UTSC) **Position Number**: 00050008 **Description**: **About us**: The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive...

  • Program Coordinator, Learning Programs

    3 months ago

    Toronto, Canada Touchstone Institute Full time

    **About Touchstone Institute** Touchstone Institute is the largest assessment centre of its kind in Canada, providing professional competency assessment and learning programs to support the delivery of high-quality health care. Touchstone Institute is a non-profit corporation governed by a board of directors and receives financial support from the...

  • Program Coordinator

    7 months ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE**:_**CAREER OPPORTUNITY**_ **Program Coordinator** **Full Time** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care and Palliative Care services. The care and services provided at TGHC help facilitate the...

  • Program Coordinator

    7 months ago

    Toronto, Canada Public Health Ontario Full time

    **JR101036** **Program Coordinator** **Location**: Toronto-661 University **Department**:Employee, Third Party Grants **The Role**: Rising antimicrobial resistance (AMR) poses a threat for modern medicine and society as a whole. In 2019, over 1.2 million global deaths were attributable to AMR. Misuse and overuse of antibiotics are important contributors...

  • Program Coordinator

    6 months ago

    Toronto, Canada Spring Activator Full time

    **Program Coordinator** **Join a High Impact Team** Spring empowers ecosystems and entrepreneurs to change the world through innovation, and we have fun doing it! Based in Vancouver, Canada, we’re a global incubator, accelerator, and advisory firm that helps impact entrepreneurs, investors, and entrepreneurial ecosystem builders thrive. Our team is...

  • Program Coordinator

    3 weeks ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:12/06/2024 **Req ID**: 40963 **Faculty/Division**: UofT Scarborough **Department**: UTSC:Intnl Acad Programs & Initiatives **Campus**: University of Toronto Scarborough (UTSC) **Position Number**: 00057458 **Description**: **About us**: The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to...

  • Program Coordinator

    6 months ago

    Toronto, Canada College of Occupational Therapists of Ontario Full time

    **Position**:Program Coordinator (Quality Assurance Program) **Employment Type**:Contract (Full-time) - 11 months (approx.) **Reports To**:Quality Assurance Manager **ABOUT THE COLLEGE**: The College of Occupational Therapists of Ontario is the regulatory organization that oversees the practice of occupational therapists (OTs) in Ontario. Our job is to...