Program Coordinator, Learning Programs

1 month ago

Toronto, Canada Touchstone Institute Full time

**About Touchstone Institute**

Touchstone Institute is the largest assessment centre of its kind in Canada, providing professional competency assessment and learning programs to support the delivery of high-quality health care.

Touchstone Institute is a non-profit corporation governed by a board of directors and receives financial support from the Government of Ontario. Currently implementing a growth strategy, Touchstone Institute looks to expand its impact in supporting broad health human resource solutions and by strengthening effective practice of health care professionals. Nearly 40 full-time staff contribute to the success of the organization, including experts in competency design and assessment, as well as health and education program development.

**Position Description**

Reporting to the Manager, Learning Programs, the Program Coordinator plays a key operational role in planning and organizing Touchstone Institute’s education programs, including the Pre-Residency Program and the Canadian Medicine Primer.

**Key Accountabilities**

**Program Coordination and Operations**
- Recruits' physician facilitators and external consultants for Touchstone Institute initiatives.
- Handles the operational details of physician facilitator participation in the program, including booking hotel accommodations, managing reimbursement claims, and other administrative tasks.
- Provides and processes all necessary registration, orientation and payment information to confirmed participants.
- Updates the Manager regularly on any issues that may affect recruitment.
- Acts as the main point of contact for any participant issues pertaining to the programs.
- Organizes all logistics surrounding program sessions, including scheduling, set-up, minute taking, catering, etc.
- Develops and updates all program materials such as handouts, case information and written support materials.
- Coordinates venue booking, building security, elevator access and cleaning services.
- Maintains accurate inventory of all required program and workshop supplies.
- All other duties as assigned

**Participant Coordination**
- Provides front-line service delivery to all program participants, greeting them and assisting with any questions or concerns.
- Maintains and oversees accurate participant records including attendance logs, bursary information and surveys.
- Prepares the physical space for programming (e.g. setting up medical models).

**Learning Management System (LMS) Operations and IT Support**
- Manages user uploads on the LMS, assigning relevant courses and handling other administrative responsibilities.
- Provides technical support to both internal and external users for LMS-related issues.
- Assists in managing course content, which includes uploading SCORM packages from Articulate 360, recorded sessions, PDFs, and external links, as well as editing learning materials like videos.
- Collaborates with the IT team in the development of tools for the Learning Programs.
- Takes part in user testing and issue logging.

**Reporting and Documentation**
- Regularly reviews current processes for improvement.
- Prepares and revises curricular schedules as necessary to accommodate changes in attendance, facilitators, etc.
- Makes suggestions on how to better support the organization’s objectives based on the feedback received by stakeholders.
- Creates and updates various documents for in-person simulation programming (e.g. facilitator and learner rotation schedules, seating maps, feedback forms for both learners and facilitators, name tags, etc).

**Finance Reporting**
- Prepares payroll and reimbursement documentation for casual staff of the program (moderators, physician facilitators, support staff).
- Acts as a point of contact for casual staff financial questions (T4s, pay stubs, payroll inquiries).

**Position Requirements**
- Familiarity with Touchstone Institute’s stakeholders, including medical schools, regulators and government bodies preferred.
- Advanced knowledge of Microsoft Office and reporting software.
- Project coordination skills to lead, develop, plan, implement, and evaluate projects
- Demonstrated ability to process multiple types of information, perform multiple tasks simultaneously, and prioritize.
- LMS Experience.
- Strong oral communication skills to respond appropriately to stakeholder inquiries.
- Advanced written communication skills to write clearly and informatively for varied audiences including presenting numerical data effectively.
- Well-developed critical thinking skills to identify key issues and propose solutions.
- Self-directed with the ability to independently prioritize tasks and set goals.
- Exhibits objectivity and openness to others’ views, welcomes feedback, contributes to a positive working environment, supports the organizations efforts to succeed.
- Willingness and openness to engage in cross-functional projects, collaborating effectively with diverse teams and adapting to various role

  • Learning Program Coordinator

    5 days ago

    Toronto, Ontario, Canada Artech LLC Full time

    We are seeking a highly skilled Training and Development Specialist to join our team at Artech LLC in Toronto, ON.Estimated Salary: $80,000 - $110,000 per year.The ideal candidate will possess strong leadership skills and experience in designing, developing, and delivering training programs. This includes coordinating with stakeholders, creating engaging...

  • Education Program Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Oxford Learning Centres, Inc. Full time

    About the RoleOxford Learning Centres, Inc. is seeking a highly motivated and experienced Education Coordinator to join our team at Forest Hill. As a key member of our centre's operations, you will play a vital role in creating an impactful learning environment and supporting the growth of our students.Key ResponsibilitiesDevelop and implement student...

  • Experiential Learning Programs Coordinator

    2 months ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:09/30/2024 **Req ID**: 39923 **Faculty/Division**: UofT Scarborough **Department**: UTSC:Academic Advising & Career Centre **Campus**: University of Toronto Scarborough (UTSC) **Position Number**: 00033238 **Description**: **About us**: The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to...

  • Academic Program Coordinator

    2 days ago

    Toronto, Ontario, Canada Oxford Learning Centres, Inc. Full time

    Oxford Learning Centres, Inc. is seeking a dynamic and motivated Academic Program Coordinator to join our team at our Don Valley location.About the RoleThe Academic Program Coordinator will be responsible for coordinating student programs, scheduling appointments, and communicating with parents and teachers. This role requires strong organizational and...

  • Program Coordinator

    1 week ago

    Toronto, Ontario, Canada University of Toronto Full time

    About Us:The Dalla Lana School of Public Health at the University of Toronto is a leading academic hub for global health research, education, and training. We are seeking a highly organized and detail-oriented Program Coordinator to support our Centre for Global Health.Your Role:As a Program Coordinator, you will provide administrative support to our Centre,...

  • Program Coordinator

    5 months ago

    Toronto, Canada Spring Activator Full time

    **Program Coordinator** **Join a High Impact Team** Spring empowers ecosystems and entrepreneurs to change the world through innovation, and we have fun doing it! Based in Vancouver, Canada, we’re a global incubator, accelerator, and advisory firm that helps impact entrepreneurs, investors, and entrepreneurial ecosystem builders thrive. Our team is...

  • Program Coordinator

    1 month ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:10/11/2024 **Req ID**: 40153 **Faculty/Division**: Temerty Faculty of Medicine **Department**: Department of Medicine **Campus**: St. George (Downtown Toronto) **Position Number**: 00049842 **Description**: **About us**: Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of...

  • Program Coordinator

    5 months ago

    Toronto, Canada Maxxit Systems Inc Full time

    **WHO WE ARE** Maxxit Systems Inc. works closely with architects and contractors to translate design intent into beautiful, durable, easy-to-install architectural components for commercial and retail projects across North America. With manufacturing facilities in Toronto Ontario, Maxxit specializes in design assist, project management, and fabrication of...

  • Program Coordinator

    3 months ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Program Coordinator

    5 months ago

    Toronto, Canada ILAC Full time

    **Program Coordinator** **The Company** ILAC Education Group is a leading provider of international education and comprises four distinct divisions. Our offerings range from Language training, University Pathways, Higher Education offering Vocational and Public Private Partnerships programs and Language Testing Centre. Located in Toronto and Vancouver, our...

  • Internship Program Coordinator

    2 months ago

    Toronto, Canada York University Full time

    **Purpose**: The Faculty of Liberal Arts and Professional Studies (LA&PS) is the largest Faculty at York University with over 23,000 undergraduate and graduate students, and almost 100 programs delivered through 24 Departments, Schools and Colleges, plus the IBM Markham Learning Site. York University is known for championing new ways of thinking that drive...

  • Program Coordinator

    3 months ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:08/22/2024 **Req ID**: 39430 **Faculty/Division**: UofT Scarborough **Department**: UTSC:Dept-Language Studies **Campus**: University of Toronto Scarborough (UTSC) **Position Number**: 00050008 **Description**: **About us**: The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive...

  • Program Coordinator

    2 months ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:09/24/2024 **Req ID**: 39847 **Faculty/Division**: Temerty Faculty of Medicine **Department**: Department of Medicine **Campus**: St. George (Downtown Toronto) **Position Number**: 00049843 **Description**: **About us**: Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of...

  • Program Coordinator

    5 months ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE**:_**CAREER OPPORTUNITY**_ **Program Coordinator** **Full Time** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care and Palliative Care services. The care and services provided at TGHC help facilitate the...

  • Program Coordinator

    6 months ago

    Toronto, Canada York University Full time

    **Purpose**: The Professional Learning unit offers a selection of non-degree, non-credit courses that enable educators to enhance their professional qualifications. Reporting to the Manager, Professional Learning, the Program Coordinator role provides program, assessment, registration support and systems functionality and end-user...

  • Programming Coordinator

    5 months ago

    Toronto, Canada The Drake Full time

    Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine,...

  • Programming Coordinator, Commissioning

    5 months ago

    Toronto, Canada TVO Ontario Educational Comms. Authority Full time

    **Position Title**:Programming Coordinator, Commissioning & Acquisitions, Kids TV (12 Month Contract) **Division**: Programming & Content **Reports To**:Executive Producer **Salary Range**:$51,154.03 - $55,761.54 **Location**:Toronto, Yonge & Eglinton (Hybrid Work) **TVO is at a unique intersection of education, journalism, digital technology,...

  • Program Manager, Learning and Development

    5 months ago

    Toronto, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Employment Program Coordinator

    3 months ago

    Toronto, Canada Elizabeth Fry Toronto Full time

    **About Us** Elizabeth Fry Toronto delivers gender based, trauma informed services and advocates for justice and equity for women and non-binary people who are criminalized and their families. We envision communities where women are not criminalized. **Job Summary** The Employment Coordinator position is responsible for the development, administration and...

  • Program Coordinator

    2 months ago

    Toronto, Canada The Salvation Army: Toronto Harbour Light Ministries Men's Concurrent Disorder Treatment Program Full time

    **Position Purpose summary**:Toronto Harbour Light Treatment Program provides live-in treatment support for men with substance use/concurrent disorders, working from a trauma informed perspective. Manager leads the day to day operations of onsite team. Position requires budgeting, planning and administration, along with clinical supervision of multiple teams...