Bilingual Operations Specialist

20 hours ago


Ottawa, Ontario, Canada GardaWorld Full time
Bilingual Training Officer Job Opportunity

Are you passionate about providing exceptional customer service? Do you possess fluency in both English and French?

GardaWorld, a global leader in the security industry, is seeking a Bilingual Training Officer to join our team. In this role, you will provide bilingual customer service and engage with passengers who require extra assistance during the screening process.

The ideal candidate will have post-secondary education or equivalent work experience, along with the ability to communicate clearly and effectively in both French and English. As a member of our team, you will play a crucial role in ensuring that all passengers receive top-notch service, regardless of their language proficiency.

About the Role:

  • Accompany passengers through screening, assisting them with their belongings and explaining the process as needed.
  • Explain available options for screening, including information on CATSA's regulatory signage and tactile communications booklet.
  • Maintain up-to-date knowledge on disability-related issues and initiatives, focusing on those in the transportation sector.

What We Offer:

  • A competitive salary: $60,000 - $80,000 per year, depending on qualifications and experience.
  • A dynamic work environment with opportunities for career advancement.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • Opportunities for professional growth and development in a growing industry.

About GardaWorld:

We are a global leader in the security industry, offering a wide range of job opportunities across multiple industries. Our company culture values diversity, inclusivity, and employee well-being. If you are passionate about delivering exceptional customer service and are fluent in both English and French, we encourage you to apply for this exciting opportunity.



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