Senior Bilingual Claims Specialist, Property Adjustments

13 hours ago


Ottawa, Ontario, Canada Xpera Full time
Job Overview

Xpera is currently seeking an experienced Senior Bilingual Claims Specialist to join our team. As a key member of our claims department, you will be responsible for adjusting property claims while ensuring business development opportunities are maximized.

About the Role

We are looking for a highly organized and analytical individual with excellent communication skills to work in a dynamic environment. The ideal candidate will have a strong background in property claims, with a minimum of 3 years' experience and ongoing commitment to education and learning.

Responsibilities
  • Prompt contact and follow-up with policyholders and claimants to ensure timely resolution of claims.
  • Investigate causes and report to clients with solid recommendations using advanced numerical calculations and analysis of comparative information.
  • Scope and establish quantum of damages using supplied technology, and identify exposures to recommend reserves and investigation required.
  • Negotiate fair and satisfactory settlements while providing high-level customer service to clients and insureds.
  • Participate in after-hours customer service requirements when needed and perform duties assigned in compliance with established work standards, policies, and procedures.
Requirements
  • Minimum of 3 years' experience in desktop or field claims adjusting in property.
  • Ongoing commitment to education and learning, preferably pursuing CIP designation.
  • Proficient in Microsoft Office products (Outlook, Word, Excel, OneDrive).
  • Bilingualism is an asset, with fluency in French and English.
Benefits
  • Estimated Salary: $80,000 - $120,000 per year, depending on experience.
  • A comprehensive benefits package, including education fee reimbursement, mentorship programs, and a flex-benefit health and dental plan.
  • Ongoing commitment to education and learning, with opportunities for professional growth and development.
About Xpera

Xpera is a leading provider of insurance services, committed to delivering exceptional results and building long-term relationships with our clients. We value diversity, equity, and inclusion in the workplace and welcome applications from candidates with disabilities.



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