Bilingual Billing Specialist

7 days ago


Ottawa, Ontario, Canada Cowan Insurance Group Full time
Career Overview

As a Bilingual Billing Specialist at Cowan Insurance Group, you will be responsible for managing all billing tasks related to client portfolios. You will work closely with the Supervisor, Billing Third-Party Administration, to ensure complete, accurate, and timely billings. Your duties will include preparing customer invoices, following up on collections, and maintaining account aging at acceptable levels.

Key Responsibilities
  • Process daily accounts receivable operations, including preparing customer invoices and following up on collections.
  • Analyze customer accounts to identify and resolve issues causing account delinquencies.
  • Maintain clear and concise documentation of client portfolio processes.

Requirements
  • Excellent communication and writing skills in both English and French.
  • TWO years of billing or related experience.
  • Strong knowledge of Microsoft Office, particularly Excel.
  • Good organizational, time management, and prioritizing skills.
  • Attention to detail with the ability to balance competing tasks in a fast-paced environment.
  • Experience dealing with customers and company personnel at various levels.

About Us
Cowan Insurance Group is a leading independent insurance brokerage and consulting operation, providing value to our clients. We partner with national and international insurance companies to deliver insurance and risk management solutions to businesses, organizations, and individuals. We offer wealth and asset management, financial, and succession planning services to individuals and specialize in property, casualty, and credit insurance.

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