Hotel Operations Supervisor
3 weeks ago
Job Title: Hotel Operations Supervisor
Job Summary: We are seeking a highly skilled Hotel Operations Supervisor to join our team at NPC/Sandman Hotel Group. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our hotel, including supervising staff, addressing customer complaints, and performing front desk duties.
Key Responsibilities:
- Supervise a team of 5-10 staff members
- Address customer complaints and concerns
- Perform front desk duties, including checking in guests and handling room assignments
- Establish and maintain work schedules
- Enforce policies and procedures
- Develop and implement policies and procedures for daily operations
- Conduct training sessions for staff
- Organize and maintain inventory
Requirements:
- 1-2 years of experience in a supervisory role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and organizational skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply: If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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