Hotel Operations Supervisor

2 weeks ago


Saskatoon, Saskatchewan, Canada NPCSandman Hotel Group Full time
Job Summary

We are seeking a highly skilled and experienced Guest Services Manager to join our team at NPC/Sandman Hotel Group. As a key member of our hotel operations team, you will be responsible for ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities
  • Supervise and train front desk staff to provide excellent customer service
  • Manage guest complaints and concerns in a professional and courteous manner
  • Develop and implement policies and procedures to improve hotel operations
  • Conduct training sessions for staff on customer service and hotel operations
  • Organize and maintain inventory of hotel supplies and amenities
Requirements
  • 1-2 years of experience in a hotel front desk or management role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment


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