Hotel Operations Supervisor
2 weeks ago
We are seeking a skilled Hotel Operations Supervisor to join our team at NPC/Sandman Hotel Group. In this role, you will be responsible for ensuring the smooth operation of our hotel, including supervising staff, addressing customer complaints, and performing front desk duties.
Key Responsibilities:
- Supervise a team of 5-10 staff members
- Address customer complaints and concerns
- Perform front desk duties, including checking in guests and handling room assignments
- Establish and maintain work schedules
- Enforce policies and procedures
- Develop and implement policies and procedures for daily operations
- Conduct training sessions for staff
- Organize and maintain inventory
Requirements:
- 1-2 years of experience in a supervisory role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and organizational skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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