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Technical Support Specialist

2 months ago

Mississauga, Ontario, Canada MeridianTech Consulting Inc Full time

**Job Title:** Technical Support Specialist

At MeridianTech Consulting Inc, we are seeking a highly skilled Technical Support Specialist to join our team.

The estimated salary for this position is between $55,000 and $75,000 per year, depending on experience and qualifications.

**Job Description:**

We are looking for a motivated and detail-oriented individual to provide technical support to our clients. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving issues related to computer systems and networks.

Your duties will include:

  • Providing expert-level technical support to clients via phone, email, or in-person
  • Identifying and resolving hardware and software issues
  • Collaborating with the development team to implement solutions and improve system performance
  • Documenting and maintaining records of all technical support interactions

**Required Skills and Qualifications:**

To be successful in this role, you will need:

  • A degree in Computer Science, Information Technology, or a related field
  • At least 2 years of experience in technical support or a related field
  • Excellent communication and problem-solving skills
  • Familiarity with network protocols and operating systems (Windows, Linux, macOS)
  • Ability to work independently and as part of a team

**Benefits:**

We offer a competitive salary and benefits package, including:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Flexible work hours and remote work options
  • Professional development opportunities

**Company Overview:**

MeridianTech Consulting Inc is a leading provider of IT consulting services. We pride ourselves on delivering high-quality solutions that meet the unique needs of our clients.

**Location:** Our office is located in a convenient location with easy access to public transportation.