Administrative Support Specialist

4 weeks ago

Ottawa, Ontario, Canada Integrated Deicing Services, LLC Full time

**Administrative Assistant Role Overview**

The Inland Group of Companies, a leading provider of aviation support services, is seeking an experienced Administrative Assistant to join its team. As an Administrative Assistant, you will provide high-level administrative support to the company's managers and supervisors, ensuring seamless day-to-day operations.

**Key Responsibilities:**

  • Coordinate the new-hire process, including scheduling interviews, processing paperwork, and verifying documents.
  • Manage employee timecards, ensuring timely and accurate processing for each payroll cycle.
  • Organize uniform programs, provide employees with order forms, and forward orders to corporate or online platforms.
  • Provide exceptional customer service, responding to routine and non-routine questions, and resolving issues in a professional manner.

**Requirements:**

  • Excellent verbal and written communication skills, with the ability to communicate effectively with all departments.
  • Ability to maintain accuracy, meet deadlines, and prioritize tasks in a fast-paced environment.
  • Strong customer service orientation, with a focus on increasing customer satisfaction and meeting expectations.
  • High level of interpersonal skills, with the ability to handle sensitive and confidential situations.

**Work Environment:**

  • Indoor office environment with potential for extended periods of sitting.
  • Continuous use of a computer, keyboard, and mouse.

**Physical Demands:**

  • Ability to carry, push, pull, and lift up to 25 pounds.
  • Operate office equipment as needed.

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