Customer Service Representative

2 months ago


Toronto, Ontario, Canada CB Canada Full time
Customer Service Representative Job Description

We are seeking a highly skilled Customer Service Representative to join our team at CB Canada. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective customer service through various communication channels
  • Manage and resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain a thorough understanding of our products and services to effectively communicate with customers
  • Meet or exceed customer service metrics and performance targets

Requirements:

  • 2+ years of experience in a customer-facing role, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and CRM systems

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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