Customer Service Representative

2 months ago


Toronto, Ontario, Canada CB Canada Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at CB Canada. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Provide timely and effective customer service through various communication channels
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Stay up-to-date with industry trends and developments to provide expert advice to customers
  • Meet or exceed customer satisfaction targets and key performance indicators
Requirements
  • 2+ years of experience in a customer-facing role, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and ability to think critically
  • Proficiency in Microsoft Office and CRM systems
What We Offer

As a Customer Service Representative at CB Canada, you will have the opportunity to work with a dynamic team and develop your skills in customer service and relationship building. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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