Bilingual Sales Representative
1 month ago
Job Title: Bilingual Sales Representative
Job Summary:
Zedd Customer Solutions is seeking a highly motivated and bilingual sales representative to join our team. As a sales representative, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and meeting established goals.
Key Responsibilities:
- Place and receive telephone calls to promote products and services.
- Contact new and existing customers to understand their needs and recommend appropriate products and services.
- Meet and exceed established sales and customer service goals.
- Participate in training and re-training programs to stay up-to-date on products and services.
- Provide exceptional customer service and maintain a high level of professionalism.
- Accurately input, retrieve, and access customer information from a computer system.
- Resolve customer concerns promptly and effectively.
- Stay informed of program changes and updates.
- Offer feedback to supervisors on errors or areas for improvement.
- Operate a computer system effectively.
- Participate in computer awareness and training programs.
- Report suspected security incidents to supervisors or the compliance/Security Manager.
- Comply with established Zedd security policies and practices.
Requirements:
- Bilingual English/French language skills.
- Minimum 6 months experience in a customer service environment.
- Previous sales experience in a retail or call centre environment.
- Strong interpersonal and verbal communication skills.
- Ability to demonstrate initiative and adapt to job changes.
- Works harmoniously and effectively with others.
- Demonstrates accuracy, thoroughness, and orderliness in performing work assignments.
Education:
- High School diploma or equivalent is required.
Prerequisites:
- Bilingual English/French language skills.
- Minimum 6 months experience in a customer service environment.
- Previous sales experience in a retail or call centre environment.
- Strong interpersonal and verbal communication skills.
- Ability to demonstrate initiative and adapt to job changes.
- Works harmoniously and effectively with others.
- Demonstrates accuracy, thoroughness, and orderliness in performing work assignments.
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