Customer Service Representative

2 weeks ago


Toronto, Ontario, Canada Private ServiceOntario Full time

Job Title: Customer Service Representative

Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Private ServiceOntario. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience required
  • Excellent communication and problem-solving skills required
  • Ability to work in a fast-paced environment required

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

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