Bilingual Sales Representative

5 days ago

Toronto, Ontario, Canada Zedd Customer Solutions Full time

**Job Summary:**

Zedd Customer Solutions is seeking a highly motivated and bilingual sales representative to join our team. As a sales representative, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services, and meeting established goals.

**Key Responsibilities:**

  • Place and receive telephone calls to promote products and services.
  • Contact new and existing customers to understand their needs and recommend appropriate products and services.
  • Meet and exceed established program requirements, including quality assurance standards and customer service metrics.
  • Provide exceptional sales and customer service, resolving customer concerns promptly and professionally.
  • Stay up-to-date on product knowledge and features, and effectively communicate this information to customers.
  • Participate in training and development programs to improve sales and customer service skills.

**Requirements:**

  • Bilingual English/French language proficiency.
  • Minimum 6 months of experience in a customer service environment.
  • Previous sales experience in a retail or call centre environment.
  • Strong interpersonal and verbal communication skills.
  • Ability to work in a fast-paced environment and meet sales targets.

**About Zedd Customer Solutions:**

Zedd Customer Solutions is a leading provider of customer service and sales solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients and customers.

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