Office Coordinator
2 weeks ago
Main Responsibilities:
- Prepare and manage documentation, including Bills of Lading, customs paperwork, and pro forma invoices, to ensure seamless product movements.
- Coordinate daily product movements with sales teams and customers, ensuring timely and accurate delivery.
- Confirm product availability and create orders in the JDE system, streamlining the ordering process.
- Collaborate with the warehouse team for orders requiring fittings, ensuring efficient inventory management.
- Pre-call customers as needed before shipment, maintaining excellent customer communication.
- Perform data entry tasks in JDE and DSI systems, ensuring accurate and up-to-date records.
- Liaise with customer service via email and phone to address inquiries and concerns, providing exceptional customer support.
- Investigate and resolve purchase order discrepancies and complete necessary corrections, maintaining a high level of accuracy.
- Monitor and track proof of delivery, ensuring timely and accurate delivery.
- Participate in monthly and year-end inventory processes, ensuring accurate inventory levels.
- Ensure all third-party personnel have completed the onsite safety video and required safety sign-offs, maintaining a safe working environment.
- Perform any other tasks as assigned by the supervisor, demonstrating flexibility and adaptability.
Required Skills & Abilities:
- Bilingual Proficiency: Fluent in both English and French, enabling effective communication with diverse stakeholders.
- Technical Skills: Familiarity with JD Edwards (JDE) is advantageous, and proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, is required.
- Communication: Exceptional written and verbal communication skills, enabling effective collaboration and customer interaction.
- Mathematical Competence: Strong mathematical skills, ensuring accurate data entry and record-keeping.
- Physical Requirements: Valid forklift license and the ability to lift up to 50 pounds, ensuring safe and efficient warehouse operations.
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