Bilingual Call Centre Representative

3 weeks ago

Toronto, Ontario, Canada Centurion Asset Management Inc Full time

About the Role

We are seeking a highly motivated and customer-focused Bilingual Call Centre Representative to join our team at Centurion Asset Management Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our residents and prospective residents through various communication channels.

Key Responsibilities

  • Develop and maintain positive relationships with internal and external stakeholders
  • Provide timely and professional responses to resident inquiries, feedback, and concerns
  • Organize and book visitor appointments, track leads, and update available apartment postings
  • Preserve communication with prospective residents and ensure a high level of professionalism

Requirements

  • Minimum 2-3 years of customer service experience in a retail environment
  • Exceptional communication and interpersonal skills
  • Excellent organizational skills with an aptitude for multi-tasking
  • Strong typing skills and computer knowledge
  • Fluently bilingual in English and French

What We Offer

  • A competitive total rewards package
  • A comprehensive benefits plan
  • A flexible work week schedule
  • Opportunities for growth and development

Why Work with Us

We provide an inclusive environment where all employees are valued and supported. Our team is committed to delivering exceptional customer service and making a positive impact on our residents' lives.

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