Bilingual Call Centre Representative

3 weeks ago


Toronto, Ontario, Canada Centurion Asset Management Inc Full time

About the Role

Centurion Asset Management Inc. is seeking a highly motivated and customer-focused Bilingual Call Centre Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our residents and prospective residents through various communication channels.

Key Responsibilities

  • Develop and maintain positive relationships with internal and external stakeholders.
  • Provide timely and professional responses to resident inquiries, feedback, and concerns.
  • Organize and book visitor appointments, track leads, and update available apartment postings on internet listing services and social media websites.
  • Preserve communication with prospective residents and ensure a high level of professionalism through constant attention to Centurion's Vision, Mission, and Values.

Requirements

  • Fluently bilingual in English and French (written and spoken).
  • Minimum 2-3 years of customer service experience in a retail environment.
  • Exceptional communication and interpersonal skills.
  • Excellent organizational skills with an aptitude for multi-tasking.
  • Strong typing skills and computer knowledge.

What We Offer

Centurion Asset Management Inc. is an inclusive and equal opportunity Employer committed to creating a positive, supportive, and inclusive environment for all Employees. We offer a competitive total rewards package, comprehensive benefits plan, flexible work week schedules, and opportunities for growth and development.



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