Multilingual Customer Service Representative

3 weeks ago


Toronto, Ontario, Canada Bevertec Full time
Job Title: Bilingual Call Centre Representative

Job Summary:
We are seeking a highly skilled Bilingual Call Centre Representative to join our team in Toronto. As a Bilingual Call Centre Representative, you will be responsible for processing email and phone inquiries related to building maintenance and other specialized services.

Key Responsibilities:
Respond to customer inquiries in both French and English via phone and email
Provide excellent customer service and resolve issues in a timely manner
Work collaboratively with internal departments to resolve customer inquiries
Maintain accurate records of customer interactions

Requirements:
Bilingual in French and English, with strong communication skills
1 year of customer service experience
Minimum of 40 wpm typing speed
Proficient in Microsoft Office applications
Strong problem-solving abilities and sound judgment
Excellent organizational skills and ability to multitask
Strong interpersonal skills and ability to work in a team environment

How to Apply:
Click the "Apply to Job" button and follow the instructions to submit your resume or contact the lead recruiter Amberlee De Los Santos at adelossantos@clarityhiring.com

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